Yes. Basic Wi-Fi Package You are not guaranteed to have one printed copy of each of your digital photos; only whatever is contained in your personal photo folder. We suggest you bring with you a few photocopies of your passport's personal page which includes the picture, and that you carry one of these photocopies with you each time you leave the ship. They can help make sure your dining experience on board is as easy as possible. Just like on an airplane, keep important items with you that arent easily replaceable on vacation, such as laptops, prescription eyeglasses, medication, and special jewelry. Leave the details to us for a seamless vacation from start to finish. What are the hours of the childrens facilities? 2023 Celebrity Cruises, Inc. 1. Laundry services are available on Celebrity Xpedition at an additional cost. Guests are responsible for obtaining all required documentation for service dogs to depart the ship in ports of call. Make sure you arrive with the proper documents in hand, like a passport (if you need one for your cruise). You can tap Deck Maps on the app's home screen or tap on any activity in the Daily Planner to see its location. You can get a great offer on a massage, facial, body wrap, and other spa treatments on embarkation day at the onboard spa. No refunds will be given to individuals who fail to bring the proper travel documents. Yes, Drink Packages are active the moment you step on board. Do I earn comps in addition to my tier benefits? How do I check my tier points during a sailing? The process went quickly, given the ship's reduced capacity, and despite the fact that two passengers tested positive for COVID-19 during the voyage, the process for leaving the ship this time was no different than how it has been on any other sailing I've done. We are not able to link accounts before you arrive onboard. To make your European cruise as smooth as possible, here is some helpful information about Brexit and travelling. Can I use my SeaPass card? Upon booking an accessible tour, guests wishing to utilize a wheelchair (manual or electric) on this excursion must provide the total dimensions (Length x Width x Height) and Weight of the mobility equipment. Celebrity Cruises has a variety of Drink Packages available. Our team of cruise consultants and support staff, based in Central California, counts nearly a century of combined talent, knowledge, and enthusiasm in the travel industry. Guest Relations Officer, I am required to have customer service . OK sorry. That complicates trying to make a quick flight after your cruise. Some guests even choose to laminate their baggage tags. However, one guest can check in everyone on the same reservation. Is there an age restriction for the Solarium Pool located near The Spa? Your package can be used in the Main Restaurant, specialty restaurants, casual dining restaurants, and all bars and lounges. For men, we recommend resort casual attire (comfortable shirts and pants). Keeping a carry-on, duffel bag, or even a backpack with some key essentials in it is wise to have with you while boarding the ship. Are there any group discounts for services in The Spa or Fitness Center? The team will conduct an extensive search for your missing item and provide a response within 5 days. Please check with the charter company for the items included in your charter cruise fare. Guests removed from a Celebrity ship pursuant to this policy, are responsible for their own accommodations and transportation home, at their expense. How am I identified as having purchased a Drink Package? What health paperwork is required for service dogs? The choice is yours - either take one with your phone during check-in or browse to a photo saved to your device. . Certificate of Naturalization (original), U.S. Consular Birth Abroad Certificate (original). Yes, accessibility extends to the land portion of our Alaska Cruisetour packages. Please be advised that if your booking was made prior to 01/07/2021, the final payment is due 57 days prior to the start of your cruise. They are available on all ships, except Galapagos ships. Its also okay to unwind and do nothing! How can a guest upgrade from Basic Wi-Fi to Premium Wi-Fi when they book theAll Includedpackage? We would be pleased to provide you with a copy of your SeaPassaccount statement. Government Issued photo identification card, U.S. Government Issued Birth Certificate (original), U.S. back to GR, speak with them in person and let them know you want to. But, when the time comes for each individual to exit, the disembarking process only lasts about 15-30 minutes (assuming no glitches). While you may be used to checking in for your flight no more than 24 hours before it takes off, with Celebrity Cruises, online check-in time is cut off a few days before embarkation day, so dont leave checking in until the last minute. I have done this quite a few times over the years. What Is Included In The 10-Night Or Longer Cruisetour Packages? This is one of our most popular website features. Tweet. Allegations of criminal incidents onboard Celebrity ships do occur, just as they do on land. Note:T-shirts, swimsuits, robes, bare feet, tank tops, baseball caps and pool wear are not allowed in the main restaurant or specialty restaurant at any time. What do you do when you first board a cruise ship? How do I make sure my mobility equipment wont be too big or too heavy for the excursion? Please note that there may be a visa requirement for your cruise, particularly if you are visiting countries in the U.S, Canada, Asia, the Middle East, China, India, and Australia. The hot or wet season lasts from January through June, with March and April generally being the wettest months. What if my desired dining time is closed? What benefits does the Blue Chip Club offer? Share More sharing options. Celebrity's Captain's Club program offers reciprocity with Royal Caribbean's Crown & Anchor program and Azamara's Le Club Voyage program. Sometimes, but not always, the cheapest cruise deal is a Last Minute Cruise. We also provide assistance to guests who are blind. The crew will be fully vaccinated . InBody570 Body Composition Analysis It involves going through Canadian Customs. Do we have the option of just rolling our suitcases off in the morning? How do I get Club Points that have not posted to my Captains Club membership? We have done self disembarkation once and will not attempt it again. Celebrity Cruises is offering their guests an excellent option for enjoying their cruise experience for a few extra hours when the majority of passengers have disembarked. Was not a problem last time as we tacked a couple of days at the end of the cruise but this time we need to kill a few hours. It's nearly impossible to get cruise line land staff to fix onboard billing mistakes. All those other pesky vacation logistics like transportation, figuring out where to eat, and finding entertainment is all done for you. During the open house, you can get your kids registered and sign any necessary paperwork so theyre ready to have an exciting and fun-filled cruiseand give you some much-needed adult time! *App not available on Celebrity Flora, Celebrity Xploration or Celebrity Xpedition. The dry, or garua, season runs from July to December. Contender Group cardio boxing class To maintain the serenity of The Spa, we ask you to silence your mobile phone. Tier points have no cash value and are different from Redeemable Points. Your butler will unpack for you, which gives you even more time to enjoy your vacation. These parties are often on the sunset deck or pool deck and have live music. Get to know the ship and discover all of the exciting things to do on a cruise. They are subject to change without notice. 3. Digital check-in eliminates additional touchpoints at the terminal during embarkation and helps to ensure you can board as quickly as possible. Can I transfer my reservation to a travel agent if I purchased my cruise directly from Celebrity Cruises? You need to make sure you have the supporting documentation ready in your hand luggage and should be prepared for longer queues at the border. Card renewal is an important matter. Ive just booked our first Celebrity Cruise on Beyond in July. Step-free tour routes The Spa on Celebrity features spa packages that give our guests the freedom to create their own Signature Spa Service experiences at a discounted price. Yes. No internet purchase required. Therefore, guest(s) must provide the scooter dimensions (Length x Width x Height) and Weight toshorexaccess@celebrity.com. Valid passport (unless otherwise noted below) or other Western Hemisphere Travel Initiative (WHTI) compliant document will be accepted for entry or re-entry into the United States. Embarkation day is the first day of your cruise. Can my assistive device fit through the stateroom door? In order to provide specialized support, specific to your purchase, please locate the corresponding vendor information below. Romantic Rhine River and Greek Island Discovery. The call is then routed to the guest's stateroom. . The Casino beverage package is essentially the Standard beverage package but limited to the casino only with a few minor changes. Port, U.S. citizens may travel with both a Government-issued birth certificate** and Government-issued picture ID card, such as a driver's license. recently booked 12 night Singapore- Mumbai route. Trying to get in some last-minute fun, while also getting your suitcase packed up and out in the hallway . Yes, as of July 1, 2015, onboard credit can be used in our casinos. Everything we know so far about Celebrity Cruises newest ship: Celebrity Ascent, New Celebrity Cruises ship reaches important construction milestone, Live From Celebrity Millennium: Onboard and Unmasked, Live From Celebrity Millennium: The Buffet Is Better; the Wi-Fi Is Not, Live From Celebrity Millennium: Ship-Sponsored Excursions, Live From Celebrity Millennium: Squeaky Clean, Live From Celebrity Millennium: Exploring on My Own in Port, Live From Celebrity Millennium: A Third-Party Excursion and a Night in Quarantine, Live From Celebrity Millennium: A Great Group of People. Can we get off the ship faster if we carry our own luggage off the morning we arrive in San Juan? Just about all sailings will require some combination of vaccinations and testing. There is no physical media (such as a USB drive) to take home. Dial the appropriate number above. In-app purchases available. Youll also want to have any applicable visas with you if required for international ports youll be visiting. Guests that require to remain seated on the device to board the vehicle must also provide the Combined Height and Combined Weight. Above that are the suites Sky Suite, Celebrity Suite, Royal Suite and Penthouse Suite. All the itineraries in our program are very well balanced and will offer history, flora and fauna they wont experience anywhere else. Want to get an early start on your cruise plans? Can any guest check in on the app, regardless of travel document requirements? If I dont know my loyalty number, can I look it up in the Celebrity Cruises app? What is included in the Casino Beverage package? . The MLX Quartz table is used in the Hot Mineral Body Boost and Power-Poultice Muscle Release. website:Starboard Cruise Services. Extend Your Stay cruisers may remain in their cabins until 9:00 a.m., at which time they must leave the ship with all their belongings (U.S. Federal Regulation requirement). Photo Books are available on most cruise itineraries. If you don't have one, you can create one on the Celebrity Cruises app in a few simple steps. Discounts can be used as many times as desired throughout the sailing, discount varies by tier:Edge Series Post up in a sunny deck chair, or be one of the first to hit the pool. For a regular port stop even with the help of the ships Documentation Officer and the Retreat Manager 1 of the officials checking passports took passports from about 30 of us and determined he needed to take them to the officeto stamp them. What is Captain's Club and how do I join? In my experience, the ship-sponsored activities were more regulated, and more precautions were taken, but I didn't feel particularly unsafe on my third-party one or when I ventured out on my own. The earliest flight departure on day one is 11:59 pm for international flights and 11:00 pm for domestic flights. We will work with you to find a seat on the next available flight, on a regularly scheduled airline, and in the same class of service to the ship. Disembarkation at the End of Your Cruise. If you would like to enjoy some extra time onboard your Celebrity Cruise to relax, have a meal, or enjoy a drink by the pool, this is the procedure to follow after purchasing the option. AquaClass guests receive complimentary access to the Persian Garden (available on Millennium Series & Solstice Series) and SEA Thermal Suite (available on Edge Series), the spa relaxation lounge, dining in Blu Restaurant, and a personal Spa Concierge. In addition, the land portion of these vacations, including Quito and Galapagos in Ecuador, as well as Lima, Cuzco and Machu Picchu in Peru are not suited to persons who are wheelchair users. Its always nice to come back from dinner to a tidy room. Do you offer accessible cruises in the Galapagos? Retreat Attendants will help with towels, beverages, snackswhatever you need to completely enjoy this incredible space. Accessible suites are available. Only guests who purchase a digital photo package onboard will be able to view and download their photos online after their cruise. Do I have to register pre-cruise for photo cloud? Normally, the last group off is in between 9:30-10:00. 7. Each time I advised the Retreat Host and they made arrangements for the time we wanted to leave the ship. Please shower before a massage, especially if coming from a pool. Are Drink Packages available on all sailings? The Electronic System for Travel Authorization (ESTA) is mandatory, and all travelers, regardless of age, from Visa Waiver Program (VWP) countries will be required to complete an online application similar to the I-94W and obtain an ESTA approval prior to boarding a carrier by air or sea to the United States under the VWP. Captains Club members will receive points based on Stateroom/Suite and length of stay onboard. There is no appreciable difference in cabin or balcony sizes. We're going to be doing this very thing in November because we have a 9:35 flight (it WAS 10:10 but we got notice of change). Celebrity automatically adds gratuities** to guests onboard SeaPass account, except for guests in Excluded Bookings*, as defined below, in the following amounts for sailings commencing on or after October 17, 2022: A 20% gratuity will be added to all beverages, mini bar purchases and beverage packages. All AquaClass staterooms include a spacious private veranda, Exhale bedding, a pillow menu, premium bath amenities, a massaging showerhead, in-room fitness amenities, yoga mats, and wellness TV on demand. What is my per-sailing free play/table promo chip incentive? Are there any restrictions governing when children can come and go on their own? In some ports where visas may be required and may be purchased in-transit, the ship personnel will assist each guest to secure a visa and charge the guests' onboard account a one-time nominal fee. What are the ADA accommodations for The Spa and Fitness Center? A teen spa waiver and swimsuit are required. Pricing for Specialty Dining Covers vary by Specialty Restaurant and can range from $45 to $139 per person. To enroll click here. Low Deposit. Yes, asAll Includedis our new pricing strategy, all deployment and future deployment will be eligible to book this pricing. If you live in the U.S., you will also need the original copy of your Alien Registration Card (ARC or "Green Card") and any other documentation the countries on your itinerary require due to your alien status. It's not hard at all if you're physically mobile. Celebrity Xpedition will continue to feature casual attire for the entire cruise. flying back to uk so testing not an issue but good point to remember, will look at celebrity air for ideas and will keep an eye on beyond trip reports before we book, You will be able to leave a comment after signing in, By Yes, you can eat breakfast before you leave. Most holds are released by the time your cruise ends; however, some may take up to 30 days. For more information and specific requirements please visitwww.cic.gc.ca/english/visit/eta-start.asp. How are the accessible shore excursions different from other regular shore excursions? Slower pace assisting with eating, dressing, toileting or lifting) ,guests requiring assistance with these functions should consider these needs when making a booking. Can I expect the massive cattle call, with no staff to be found, getting off. Ultimately the Retreat Manager agreed to go with the government official to the official with the passports. Are there bottle refilling stations in the Fitness Center? CC Help Jenn Travel + Leisure is a registered trademark of Travel + Leisure Holdco, LLC, a subsidiary of Wyndham Destinations, Inc., and is used under limited license. Specialty Dining is included for guests of the following Suites: The Retreat Lounge is a warm and inviting exclusive lounge for guests of The Retreat. We believe those Crystal guests will receive back their deposits regardless, but we want to give them added assurance. email: celebrity@visacentral.com. Otherwise, if you don't have an early flight, you will probably have to be off by 9:30am or thereabouts. This additional time may not count towards the 6 months that must be remaining. For cruise-only sailings of 5 nights or less the deposit is reduced to 75 per person (or full payment if booking within 56 days of departure.). Celebrity Cruises will not collect or retain any portion of this payment. It takes just a few minutes to acquire the tags and fill out your information with the porter. customerservice@royalmp.com. Service was friendly and nearly flawless, with constant expressions of how much we, the passengers, were missed. Disembarkation, similarly, is the last day of your cruise, when you disembark from the ship, whether you're staying an extra day in port or catching a flight back home. Can I make additional purchases after the voyage? Members; 408 August 25, 2000; Ashland, OR USA Robes/Slippers/shower caps/etc.? CC Help Jenn And enjoy interactive, open-air grilling with ocean views at the Lawn Club Grill. For example: If a guest orders a $19 cocktail, a $2.00 + 20% gratuity charge will appear on their SeaPass account. Cruise Ship Passengers. Elite members and above also receive a complimentary 30 minute massage. Shorts and flip-flops are not allowed in the evening hours. However, their rate is significantly below the rate of crime on land. Guests can put their bags out the night before the same way as other cruisers, but the luggage will have special tags. Does this change how I view my photos during my voyage? As such, we remind you to check with your physician at least 4 to 6 weeks before sailing to make sure you are up to date with any required immunizations or vaccines you may need to ensure you will be permitted to visit each of the exciting destinations and tours on your itinerary. Can I add my boarding pass to Apple Wallet, Samsung Pay, or Google Wallet? By policy and by law, all such allegations are reported to law enforcement, including the FBI, and they can and do board our ships to investigate and prosecute. Cloud downloading is a simple and convenient way for you to download and make final selections of your purchased digital photos online after the cruise. Tourists will be permitted to visit this group of countries for up to a total of 90 days in any 180-day period. Reservations are based on availability only. If you are currently a member of both Captain's Club and Crown & Anchor programs, you will automatically receive benefits based on your highest membership level between the two. Just remember you have to be connected to the ship's guest Wi-Fi network and invite people to chat. To avoid long lines at security and the check-in desk, plan on getting there right when boarding begins. For Cruises From Hawaii to Vancouver. 2 nights in Cuzco, the archaeological capital of the Americas and center of the former Inca Empire. 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