For more information, seerates, fees and agreements. We call this a 'retry'. Same-day payments are funds transfers, bill payments, Pay to Mobile, and tax payments that you have set up to be paid straightaway. Working together, we can keep you even safer. One off, direct credit and bill payments, which are scheduled for today and made to you by people or companies who also have BNZ accounts, will be processed immediately. Online payments made up to 10:00pm on business days will be sent to other banks hourly between 9:30am and 10pm. This means most funds will appear immediately*. If your regular pay day falls on a regional anniversary (eg. will be for 12 days (Friday 12 January - Tuesday 23 January). Ask an Expert > Tenancy > Do WINZ pay rent into landlords account directly? Automatic payments made to you from other BNZ customers will be paid into your account on the due date once processed. Banks now process payments in batches at regular intervals throughmost of the day. There will be changes to your benefit and payments rates due to the new benefit rates from April 1. Scheduled payments (e.g. Weve got great templates and advice for writing your CV or cover letter, and filling out job applications. International payments can be made on business days in Internet Banking and the BNZ app (7am-11pm). From 4am on the due date if you have set it up as a future-dated payment. If you do make a mistake, contact us immediately on 0800 269 296. You can also use bill payments to make payments to your ANZ accounts or to any accounts you may have at another bank. The payment amount is over any transaction limit for that account. We believe the payment involves some form of fraud, money laundering, or other criminal conduct by you, an authorised signatory, or someone else. If a bank has a system issue that has delayed payments, they will let their customers know through normal outage notification channels.". The owner of the account will need to agree to return the money to you. If set up after 9.30pm on a business day, then we'll send the first payment early morning on the next business day instead. We start to process future dated and automatic payments from 4am on the payment date you have chosen. It makes no difference what bank, location or benefit type you are on. exporters, Find out more about how we can help grow your rural business, Everyday bank accounts, services and rural insurance, A comprehensive range of finance solutions for your business, Access specialist expertise and rural investment opportunities. Your application is approved on Friday 12 January 2018, your first payment: Your application is approved on Friday 26 October 2018, your first payment: Child Disability Allowance is paid every fortnight on a Tuesday. Find out how we can help you with housing. You are not able to see, or delete, a direct debit that may be in retry. "If you're concerned about how your automatic payments may be affected by these changes, it's worth checking with your bank whether they retry unsuccessful payments, and when or if you'd incur any dishonour fees. I owe money to more places than just them. Get advice about how to prepare for and deliver a great interview. Any payments made after 8pm will be processed two business days later. Our final retry is made at 4am the morning of the following business day. Bulk payments to other banks marked 'Send now' are processed hourly between 9am and 11:30pm on business days. For most students studying in Trimester 1, 2023, you need to pay your fees by Friday 24 February 2023. About this app. Most benefits and payments are paid weekly. This means your payments from us will start 3 weeks after your stand-down finishes. Find out what services we can offer to help youfind work and when you start a new job. Get help to pay for the things you need to start work. This is because we pay you for the week that's just been. We withdraw the direct debit amount from your bank account when we receive a request to take the direct debit (from the initiator), for example, your power company or gym. You no longer have to wait as long for payments to turn up in your account. You can use goMoney, Internet Banking or Phone Banking to: If you need to set up a new automatic payment to start today, or change an automatic payment from a future date to todays date, you can do so up until 9.30pm on business days. Get help with accommodation costs, and advice on any housing issues and public housing tenancies. ANZ processes payments out every half an hour. There are no upcoming public holidays that we have payment information for. For example, if you're usually paid on Wednesdays, and Wednesday is a public holiday, your payment will be available from Tuesday. We list payment processing times, including Ministry of Social Development and Inland Revenue payments, for upcoming public holidays when we receive them. This is also called arrears. will be paid into your account as soon as we receive them from another bank. This means we can accept payments directly from WINZ for tenants who qualify for accommodation payments. This could be in our systems or in the systems used by the banking industry. Manage your everyday banking View account balances using Quick Balance Move money between your accounts (including Foreign Currency accounts) Set up and manage automatic payments Your payments can take up to 3 months (13 weeks) to start if you've recently been in work and: You may get other payments from work, eg: If you get one of these, your payments from us will start once they're finished. For example, you get 3 weeks worth of holiday pay. Read about types of electronic payment. Banking Ombudsman Nicola Sladden said she received payments complaints and inquiries every year. Your payments will start after your stand-down finishes. If youre expecting money to come in or go out on a public holiday, please be aware that payment timings will be affected. Our programmes can help you get ready for work with training and work experience. We believe the payment involves some form of fraud, money laundering, or other criminal conduct by you, an authorised signatory, or someone else. 33 markets world wide, Solutions to help importers and The receiving bank then credits the payment to the recipient's account. Take a look at the range of benefits and payments we have available. Note: For automatic payments, if your first payment is due the same day you set it up, we'll send that first payment after 10pm. Were making digital banking easier with our step-by-step printable guides for the ANZ goMoney mobile app, ANZ Internet Banking and ANZ Phone Banking. We send payments to other banks every hour between 9am and midnight on business days. If you are unable to pay your fees by the due date, contact student-finance@vuw.ac.nz. You don't have enough money in the account you're paying from to make the payment, or that money is uncleared funds. Bill payments made using a credit card before 6pm will be processed the next business day. Were open Monday to Friday 7am-5pm, and Saturday 8am-1pm. Payments submitted after midnight or on a weekend or public holiday will be sent the next business day. The sending bank checks the customer has enough money, and then prepares an electronic file of this and other transactions for the bank whose customer is receiving the payment. The information you've given us isn't complete or correct. Please enable it or refer to the, Automatic payment - new loading made online, International payment (Internet Banking)*. ANZs Process Blue is a registered Trade Mark of ANZ. In any case, tenants who enter into a residential tenancy agreement with a landlord are responsible for ensuring rent is paid to the landlord by the due date. If you need further info about your payments and transfers . For future dated payments, see automatic payments. Find out when money goes into and comes out of your accounts as different types of payments are processed at different times. When this happens, we'll always make sure you get your payments either the day before or on your regular pay day. Here is what you need to know. Find out how we can help if youre moving house. This is because pay dates only change when there is a national holiday for the whole country. To get the best experience on Kiwibank.co.nz, please use a supported browser. Hi all, if you're waiting on a WINZ payment this evening, we'll be processing the file as soon as we receive it. Regular payments that youve agreed to for ongoing services, such as power, a gym, or insurance. Find out how we can help you get ready to work, find work, and support available while you're working. Tuesday 27 April. I suggest contacting Work and Income directly to clarify if they will pay rent directly to the landlord where a tenant receives Work and Income assistance. Manage your personal debit and credit cards, including setting a PIN, placing a temporary block, and ordering a replacement card. We've designed our payment process to try and make as many payments as possible for you. Please note that if payments are made at certain times outside of ordinary business hours, the update to your available balance and/or owing balance may be delayed by up to one business day. Direct debits tend to go whenever the request is received from the company being paid, although Kiwibank and BNZ still deal with them overnight. READ MORE: *New Zealand's top online banking mistakes and how to avoid them *Who inherits your Facebook, emails, and online banking passwords when you die? "Theoretically, it should go every hour but it can take a couple of hours.". Once your application is approved, you'll get your first payment of Child Disability Allowance on the next set pay date. The payment amount is over any transaction limit for that account. Read abouttypes of electronic payment. If the payment date is a business day, we take the money from your account, if there's enough, from 4am and send it to other bank from 9am. myRent is a registered WINZ supplier. ANZ Bank New Zealand Limited. We can help you get your business up and running. But do you know how it works, how quickly you can expect payments to be processed, and what you should do if things seem to have gone wrong? Once your application is approved, we'll send you a letter letting you know the date of your first payment. You can send us a secure message in Internet Banking. When autocomplete results are available use up and down arrows to review and enter to select. You can also use automatic payments to pay yourself, like a regular deposit into your savings account each pay day. Once your payments start, you won't get any money in the first week. Payments to your KiwiSaver account cannot be reversed. weekly, fortnightly, monthly) for a set amount to a particular person or organisation, like paying your rent. For more information on tenants responsibilities in relation to rent payments, you can contact the Department of Building and Housing on 0800 TENANCY (0800 836 262). People did not always realise they had to wait for the next working day - and over Christmas and Easter that could be some time away. For payments between ASB and other New Zealand banks, from Monday to Friday: Payments are sent every hour to other banks between 9:15am and 11:30pm. Were working hard to make our banking products and services accessible and available to all New Zealanders, regardless of ability. There are 3 payments that are paid fortnightly. stupid. Move money between your accounts (including Foreign Currency accounts) Set up and manage automatic payments. "If a payment that a customer has made to another party is not visible in the other party's account by the start of the day the next business day then they should contact the payer to investigate further. Between these times, if you use One-Off Payment or FastNet IRD, we send the money within one hour but it's up to the receiving bank when it's . Payments to ANZ credit card accounts can take up to two business days to be processed and appear in your card account. If you wish to change your direct debit (e.g. ANZ Bank New Zealand Limited. If your payment doesn't match what's in MyMSD there could be a number of reasons for this. "Now it's not so big because so many are done during the day. We don't know if either: You are 18 or over and don't have dependent children. We've received a Court order that stops us processing the payment. So we can make your payments on the date requested, and to avoid possible fees and interest charges, please make sure there is enough money in your account to cover them. Check out what you need to do when you're getting a benefit or other payment from us. Monday to Friday, 8am - 8pm Working capital and supply chain management solutions. We process payments coming into customer accounts from other banks at regular intervals between 9am and midnight on business days. ANZ Bank New Zealand Limited. New Zealand's top online banking mistakes and how to avoid them. If you think this isn't right, call us If you've been impacted by Cyclone Gabrielle or recent floods, please see our support options for details on how we're offering assistance. To cancel a direct debit, contact us so that we can remove the direct debit authority. You must also contact the person or organisation youve given permission to take the direct debit from your account (the initiator). If a payment is in retry, you can delete it yourself in goMoney, Internet Banking or Phone Banking. This means you're on a benefit for one week and get paid for that benefit in the next week. All rights reserved. What that means is that the payments used to always go out between 10pm and midnight but now they go at 10.15 in the morning. If this is still not what you were expecting or you have any questions, you can choose to talk to us. Find out how we can help you get ready to work, find work, and support available while you're working. To apply call us on 0800 400 100. When you make payments, its important to note that, unless weve agreed otherwise, we use the balance of your account at the end of the previous business day (excluding any transactions you have made after cut-off times) to: over non-business days (after any interest has been charged on the previous (business day). Fees are subject to change. We take the money from your account immediately and send it to the ANZ account you're paying immediately, any time of the day or night, seven days a week. If you get NZ Super or Veteran's Pension, most other payments you get from us, eg Accommodation Supplement or Disability Allowance, will also be paid fortnightly. Manage your everyday banking. From Saturday 27 May 2023, well process payments to and from other banks seven days a week which means weekends and public holidays too. Well then send the payment to the other bank shortly after 9am on the next business day. Former studylink/winz process worker here, the pay days are Tuesday, Wednesday, or Thursday. If you enrol or add courses after this date, you will need to pay your fees immediately. Types of electronic payments Funds transfer When you make a one-off payment, automatic payment, direct credit, or bill payment to a customer of another bank between 9am-11:55pm on a business day, well take the money from your account as soon as you make the payment. 3Is it lawful the use of the land has been taken from tenants? A credit retrieval fee of $25 may apply, even if we're not able to recover the funds for you. Sladden said some people thought the processing time was another way for banks to earn interest, holding on to it rather than processing to the receiving account straight away. If you make a payment after 11:55pm on a weekday, during a weekend, or on a public holiday, the money will be taken from your account as soon as youve made it. "You may also want to think about changing automatic payment dates if you rely on money coming into your account to make those payments. When this happens, we'll always make sure you get your payments either the day before or on your regular pay day. Find out how we can help you with housing. Regular MSD customer payments will be processed into customer accounts by 11pm on the day the payment is received by Kiwibank. If you're making a payment or transfer to a Kiwibank Credit Card, your credit card balance will automatically update the 'available balance'. Non regular payments from MSD to customers, such as emergency payments from Work and Income, are processed as soon as they're received by Kiwibank between 9am and midnight on business days. Immediately if you set them up as a same-day payment. We're here to help! As well as sending internet transfers much more frequently, banks are now also taking automatic payments out of accounts much earlier in the day. BNZ starts trying for APs from 5.30am on their due date and Kiwbank tries twice a day - at 10am and 10pm. Fees are subject to change. JavaScript is required to view this page. We don't know if you have lived continuously in New Zealand for at least 2 years since becoming a NZ citizen or permanent resident. ANZ processes payments out every half an hour. A technical failure stops us processing the payment. Were committed to keeping you and your banking safe, and you have a role to play too. Our programmes can help you get ready for work with training and work experience. We may be able to help you by contacting the other bank or the other ANZ customer and asking them to return the money. "We investigate payment processing mistakes such as incorrectly delaying or failing to make a payment, or duplicating payments, or providing incorrect information about the processing of payments. Credit card payments are processed overnight and will be displayed on the transaction history screen the next business day after the transaction is processed. For example, the pay day Tuesday 25 June will cover the period from Wednesday 12 June to (and including) Tuesday 25 June. This is because we pay you for the week that's just been. Find out more about our personal accounts & banking services, Everyday & savings accounts, term deposits & moving to NZ, Apply for, manage or compare our range of cards, View, compare or manage a home loan designed for you, Accounts, borrowing, online banking and merchant services, Find the specialist who best understands your kind of business, Tools, templates, guides, workshops and calculators, Interest rates, charges, terms and conditions, Let our dedicated team help you change to ANZ, Call a business specialist, enquire online, or find your local branch, Products & services for businesses turning over more than $2M, Access local knowledge across Otherwise, they may continue to attempt debiting the payment. Payments requiring more than one authoriser, ANZ EFTPOS Card and ANZ Visa Debit Card Conditions of Use (PDF 103KB), Electronic Banking Conditions (PDF 129KB), ANZ Credit Card Conditions of Use (PDF 323KB), View and download account and tax statements. Sladden said one of the biggest complaints her office received was about transfers on non-business days. Neil asks: (updated on Monday, May 25th 2009). One-off, same-day or future-dated payments for a set amount to a particular person or organisation, like paying an electrician invoice. Find out what services we can offer to help youfind work and when you start a new job. Saturday and Sunday, 8am - 6pm. You can also check what your pay day is in MyMSD. If the payment date isnt a business day, well take the money from 4am the next business day. Were open Monday to Friday 7am-5pm, and Saturday 8am-1pm. Note, we dont have to get involved in disputes between you and anyone receiving your electronic payment but will help if we can. However you choose to bank, find out how to keep safe. also I just want to brag about how i got a job and i start next week :) Congrats and good luck! ANZs Process Blue is a registered Trade Mark of ANZ. Making payments via online banking is something that most of us do virtually every day. Thompson said if a payment did not go with the batch of payments processed at the top of the hour immediately after the transaction was done online, it should go in the next batch. Working capital and supply chain management solutions. Payments submitted after midnight or on a weekend or public holiday will be sent the next business day. If you think this isn't right, call us. This includes whether its going to a BNZ account or accounts at other banks, the length of time it takes to process the payment, and whether it has been changed. Read more about thefees and interest that apply to overdrawn accounts. The information you've given us isn't complete or correct. Electronic payments are payments you make online using ANZ goMoney, ANZ Internet Banking, or ANZ Phone Banking, or payments we make for you electronically. We start the process of sending that payment immediately. You need to pay your fees in full before your courses begin. Direct debits are processed overnight theyre the last thing we do each day to make sure you receive any deposits before we send out your payments. If you've been working recently, your payments may take longer to start. Cool thanks! More about changes to cheques. This means you're on a benefit for one week and get paid for that benefit in the next week. ANZ Bank New Zealand Limited. Between banks, processing now takes up to about two hours, depending on their systems. If your payment is made before the cut-off time, it will be processed that night. If the split is uneven by a number of cents, one of you will get 1 cent more in your account. From advice on making a plan, to tips on where to look and following up leads. 33 markets world wide, Solutions to help importers and Get help if you have nowhere to stay right now. Im ANZ and its 1:35am ish. If we cant process the payment due to insufficient funds in your From account, we will change the payments status to retrying,and attempt to make it later. exporters, Find out more about how we can help grow your rural business, Everyday bank accounts, services and rural insurance, A comprehensive range of finance solutions for your business, Access specialist expertise and rural investment opportunities. JavaScript is required to view this page. Payments that are due on a public holiday may be processed on a different day. Find out more about our personal accounts & banking services, Everyday & savings accounts, term deposits & moving to NZ, Apply for, manage or compare our range of cards, View, compare or manage a home loan designed for you, Accounts, borrowing, online banking and merchant services, Find the specialist who best understands your kind of business, Tools, templates, guides, workshops and calculators, Interest rates, charges, terms and conditions, Let our dedicated team help you change to ANZ, Call a business specialist, enquire online, or find your local branch, Products & services for businesses turning over more than $2M, Access local knowledge across will be for 5 days (Friday 26 October - Tuesday 30 October). You can also download a print-friendly calendar of payment dates. Always check your payment details before you confirm a payment. Get all the support and advice you need to stay in work. Please use the following links for full details of our Terms and Conditions, Fees and Charges (PDF 166KB), ANZ EFTPOS Card and ANZ Visa Debit Card Conditions of Use (PDF 103KB), Electronic Banking Conditions (PDF 129KB) and ANZ Credit Card Conditions of Use (PDF 323KB). So, if we receive a request on a non-business day, well withdraw the direct debit from your bank account early in the morning on the next business day. If your payments start part-way through the pay period, your first payment will be less than what you would normally get. Who inherits your Facebook, emails, and online banking passwords when you die? Address, contact details, overseas travel, childcare, relationship or anything else thats changed. If you dont have enough money in your account on our final retry, the payment may fail, be dishonoured or we may choose to make the payment anyway. During those times, transfers within the same bank are instant but payments to other banks are not processed until the next business day. For direct debits however, the final attempt is midnight on the day the direct debit is due. If the payment date isnt a business day, well take the money from 4am on the next business day. Account deposits and electronic transfers from other banks are processed to your account half-hourly between 9:15am and 11:30pm each business day. We also have a range of video guides for Internet Banking. 4Transfer properties from LTC to Family Trust, See all questions in our Question Archive. You can read more in our General Terms and Conditions (PDF 272 KB) for more information about payments made after cut-off times and over non-business days. Depending on the receiving bank's timeframes, the recipient could see the money in their account quickly after you make a payment or it may show overnight. If you get another extra help payment as well (eg, Disability Allowance) and the split is uneven again, the payment breakdown in MyMSD may show you getting a few cents more or less than what you get in your account. Automatic payments can be amended or . Please use the following links for full details of our Terms and Conditions, Fees and Charges (PDF 166KB), ANZ EFTPOS Card and ANZ Visa Debit Card Conditions of Use (PDF 103KB), Electronic Banking Conditions (PDF 129KB) and ANZ Credit Card Conditions of Use (PDF 323KB). Generally, if the money is coming from an interest-earning account, the owner of that account will continue to earn interest on it until it is actually processed through to the recipient's account, even if it looks like it has gone. International payments can be made on business days in Internet Bankingand the BNZ app (7am-11pm). People who receive benefits are paid on a Monday night and they used to get it between 10pm and 1am the next day but now they get it between 7.30pm and 8.30pm.". The time your payment is received will depend on when the other bank processes that payment. Once your payments start, you'll get your first payment of NZ Super or Veteran's Pension on the next set pay date. To avoid your account becoming overdrawn (and incurring unnecessary fees) its a good idea to set up electronic payments to come out a day or two after pay day not the same day as you get paid. Eligibility criteria, terms, conditions and fees (including non-standard fees) apply. If you have automatic payments normally set to go out on the day of a public holiday, remember to leave enough funds in your account to cover later payments. Single payments to other banks are sent every hour between 9am and midnight on business days. How to check your payments and information about payment issues. According to Sladden's office, the process works a bit like this: A bank customer instructs their bank to make a payment. These payments will be available by EFTPOS and ATM machine. When ANZ recently warned customers it was changing its processes to match the other banks', it said they could expect APs to be deducted from 4am on their due date, instead of 10pm as they might have been used to. If you're normally paid on: You'll be paid on: Tuesday 6 April. Our Experts Answer: I suggest contacting Work and Income directly to clarify if they will pay rent directly to the landlord where a tenant receives Work and Income assistance. If you set up the payment after 10pm or on a non-business day, we'll send it on the morning of the next business day. The payment will show as a withdrawal for the original amount, a deposit back into your account (i.e. You are 20 or over and have dependent children. Electronic payments provide a fast, secure and convenient way to pay people and bills. If Kiwibank froze your accounts it's because you owe them money. a reversal). So one of you will get $50.01 and the other person will get $50.02. If you get a weekly payment, your official pay day is either: Once you have a pay day, it will never change. Kiwibank spokesman Bruce Thompson said it used to be that banks sent all the files for transfers between 10pm and 1am, creating a large pile-up. If you don't tell us before your regular payment is finalised, you might be paid the wrong amount, (either too much or not enough). The exception is public holidays and weekends. Weve got extra support for young people to get ready for work and find a job. If you get Youth Payment or Young Parent Payment, you also need to contact your Youth Service provider directly to discuss your payments. Kiwibank starts running payment batches at 9am and finishes at 10pm. There are some situations where wecan refuse to make an electronic payment: If you are experiencing problems with a payment that you think should have been made but hasn't, please don't hesitate to contact us. New Zealand Superannuation and Veteran's Pension are paid every fortnight on a Tuesday. We have jobs available now in various industries and you can search on our job websites. SeePayment processing timesfor more information. pensions, benefits, working for families, etc.) NZ Super and Veteran's Pension payment dates Work and Income Previous years payment dates The biggest complaints her office received was about transfers on non-business days not be reversed debit, us... Of ANZ get involved in disputes between you and your Banking safe, and Saturday 8am-1pm dependent children to... Or correct as long for payments to make the payment will be less than what you would normally get you. Debit from your account as soon as we receive them your regular pay.. 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Before your courses begin types of payments are processed to your benefit payments! Dated and automatic payments from 4am on the due date and Kiwbank tries twice a day - at 10am 10pm... Fast, secure and convenient way to pay your fees by Friday 24 February 2023 hours, on! Banks at regular intervals between 9am and finishes at 10pm into and comes out of your accounts including! Or future-dated payments for a set amount to a particular person or organisation, like paying an electrician invoice will... Available while you 're on a benefit for one week and get paid for that benefit the! People to get ready for work with training and work experience their due date if you this! Account will need to pay for the things you need to do when you start a new.! Were making digital Banking easier with our step-by-step printable guides for the things you to! Hours. `` you must also contact the person or organisation, like paying an electrician invoice after midnight on. We 've received a Court order that stops us processing the payment amount over... I owe money to more places than just them have jobs available now in various and... Thats changed can remove the direct debit is due send you a letter letting you the... Zealand 's top online Banking is something that most of us do virtually day... Future-Dated payment else thats changed retry, you 'll get your business up and down to... And have dependent children on: you & # x27 ; re normally paid:. Days are Tuesday, Wednesday, or that money is uncleared funds who inherits Facebook. Anz customer and asking them to return the money to check your payment is received will depend when... Facebook, emails, and ordering a replacement card we 'll always make you... N'T have enough money in the next set pay date making a plan, tips! Working capital and supply chain management Solutions paying an electrician invoice direct debit, contact us that. Fee of $ 25 may apply, even if we 're not able help! Experience on Kiwibank.co.nz, please be aware that payment stand-down finishes or young Parent payment, you get! Intervals between 9am and midnight on business days templates and advice you need info... People to get involved in disputes between you and anyone receiving your electronic payment but will if! Hour but it can take a look at the range of benefits and payments rates due to,! Could be in retry, you get 3 weeks after your stand-down finishes get advice about to. Deposit back into your savings account each pay day account each pay day money 4am... Banking or Phone Banking in or go out on a public holiday will be the. Automatic payments, 8am - 8pm working capital and supply chain management Solutions extra support for young people get! 'Ve designed our payment process to try and make as many payments as possible for you we... On Kiwibank.co.nz, please be aware that payment immediately discuss your payments start, you need! Getting a benefit for one week and get paid for that account hour but can! Regular MSD customer payments will be paid into your account an Expert > Tenancy do. Service provider directly to discuss your payments and transfers can be made on days... A weekend or public holiday will be paid into your savings account each pay day once.. Money in the next business day can send us a secure message in Internet Bankingand BNZ... Any payments made to you from other banks are not processed until the next business day to about! Processed into customer accounts from other BNZ customers will be processed on a weekend public... Date you have any questions, you will get 1 cent more your. Part-Way through the pay days are Tuesday, Wednesday, or that money is uncleared funds bank.
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