and get assistance with a wide-ranging list of tasks and issues, including: Suing people and companies in small claims court, Protecting yourself from stalking and harassment, Securing refunds for delayed or canceled flights, Holding the line when calling customer service. I think she didn't realize she'd muted me. Did your screen go black just as you got to the squishiest part of your rom-com? If you cancel your account, close it, or even downgrade your services before you have completed the length of the. - Each representative that I spoke with assumed that I wasn't home or that I missed the technician's calls, and that I wasn't telling the truth. In the the event you have an issue that is not covered within our service guidelines, we have. The use of Community Phone is foolproof as it is secure against any breach since landline service is not internet-serviced and is impossible to hack. Provide the relevant account information (your account number and PIN). Built-in antennas on the landline base give crystal clear voice quality even in areas with low reception as they amplify signal strength. Customers have filed Suddenlink complaints, many of which have to do with billing issues. I live in Northeast ohio, and suddenlink offers up to 150 mbps in my area. Another method to cancel Suddenlink services will cost you even more time and effort as it involves going to the nearest Suddenlink store. Suddenlink Communications insights Based on 232 survey responses Areas for improvement Sense of belonging Overall satisfaction Trust in colleagues Not fun place very stressful Broadband Technician (Former Employee) - 318 main street Greenville ms.38703 - August 11, 2022 With this, the data follows very fast and only changes to coaxial within the customers neighborhood. Fortunately, Suddenlink has those places. Problem: The "online" LED light never turned on. All rights reserved. As if going to a physical store or contacting call centers werent already a hassle, once you try to cancel your Suddenlink service you might be hit by an early termination fee of up to $200. Before it became a subsidiary of Altice, Suddenlink had approximately 1.5 million users. (Helpful dialogue: We can still be friends), No way to cancel without speaking to a rep. We strongly recommend that you upgrade to a more current browser. Call Suddenlink customer service at: 877-694-9474. At 5pm I called the automated system and it said that he would be arriving between 4:45pm and 5:45pm. As a result of these, Suddenlink outclasses other cable networks when it comes to average speed. Themescene.tv is NOT an internet, cable TV, Satellite or phone provider. VoIP-based phones do not work when there is a power outage, as the internet will be down. With DoNotPay, you dont have to make that choice. Switch to Community Phone and say goodbye to poor service, hidden charges, and disappointment. In response to the complaint, Suddenlink spoke with the customer on May 24, 2022, to acknowledge receipt of the complaint and apologize for any poor experience. How often did you sign up for a flashy new online service, only to lose sight of it after a few days? Once youve selected the services and plans you want, continue the check-out process online or call Suddenlink at. - At 8pm there is still no tech and no phone call. The account can also be seen on any of your past bills from Suddenlink. Does Suddenlink Prorate its Cancelations? All times are central standard time (CST). Copyright {{CommonFooterCtrl.fullYear}}CSC Holdings, LLC. Fees to Cancel Your Account with Suddenlink. This cost is based on what equipment you have used. Cancel Suddenlink Services in the Blink of an Eye. You can also call customer service on the phone . Optimum.net is compatible with a wide range of browsers. Do you really want When You Suddenly Don't Care Anymore. If its a record of your Suddenlink support conversation that you want, you can copy your chat into an MS Word or Google Doc document. If the problem persists, call Suddenlink Customer Support at 1-877-794-2724. It is owned by Altice USA, one of the largest American cable operators. You may speak to a Suddenlink representative at a Suddenlink store, by phone (1-877-794-2724), or via online chat. Shortly after this, the automated phone system will transfer you to a live customer representative from Suddenlink. When it was able to connect, sometimes there would be glitches or gaps in my downloads and my fps would range from 100-2. Now, you can request the cancellation of your service. There are two types of appointments that you can choose: 1Standard ($99) and Premium ($149). Suddenlink has business customer chat and phone support (+1-855-270-5527). Our mission is to educate consumers on cable & internet and home services. Do you really want Need help? Sit back and relax while we do the work. Click on 'Account Details' and then 'Terminate Account'. Digital voice service for Residential and Business. If you are interested in having our service installed at your home or business, go to optimum.com or call our sales department. That hurts. I spent a total of 57 minutes on hold waiting for customer service to ask where the tech was. The technician will assess the environment and decide if the work needs to be completed inside or outside your home; For an installation, pick where you want the technician to install the outlets We strongly recommend that you set up your Optimum ID and password during your appointment - ask your technician for assistance if needed I called once again to say that we have recieved neither. After this process, you should receive a confirmation message that your account has been terminated. You may reach a Suddenlink rep via telephone (1-877-794-2724) from 8:00 a.m. to 8:00 p.m. from MondayFriday and 9:00 a.m. to 6:00 p.m. on Saturdays. Important reminders: An adult (18+) must be present for the full duration of the appointment. This website is using a security service to protect itself from online attacks. Need to schedule a service appointment? By phone (Sat. Learn about all the COVID-19 precautions our technicians are taking to ensure the safety and health of you and your household. ): 9:00 a.m.6:00 p.m. (CST) The service is outrageously overpriced, unreliable and customer service is non-existent. At 6pm I called in again to ask where he was and got another unhelpful rep who just kept repeating that the ticket was still open and he had no idea when his office stopped work for the day, no idea what the lastest time techs could be out on the road was, and no interest in looking up anything else. Some of the reasons why customers want to cancel Suddenlink services are: Steep price hikes after the first year of being a Suddenlink subscriber can be unsettling, unpleasant, and frustrating to the users. We provide you with an easy and convenient way to handle all of your unwanted subscriptions and memberships from the comfort of your home. DoNotPay can conduct an audit of all of your subscriptions and easily spot which ones youre not using, yet are paying for. Chat (7 days a week): 9:00 a.m.midnight (CST). Check for Outages Service Appointments (0) Contact Us Chat FAQs User Guides Premium Technical Support App Internet Speeds Secure Internet PRO WiFi LTE Wireless Backup Optimum Mobile Optimum Business Voice Optimum Business Hosted Voice Service Plans TV All rights reserved. It also doesnt hurt to have a physical place to drop off payments before you get zapped with (another) late fee. {{hr}}:{{min}}{{daySlot}}, Status as of {{mm}}/{{dd}}/{{yy}} Did your connection drop just as you were about to headshot some chump in Fortnite? Cancel Direct Line Auto-Renewal Before You're Charged Again! There is a charge for service calls unless the issue is caused by Optimum equipment. If you prefer to stay at home, you can cancel Suddenlink by calling 877-794-2724. Invalid Optimum ID, please complete all fields. In two of our five chats, our questions were simple enough that Allie answered themno live rep necessary. Make sure all pets are secured and that the technician will have clear access to the equipment being serviced. Community Phones landline base connects to cell towers in your area. A couple of complaints, though: Suddenlink doesnt indicate wait times in chat. Creates random credit card information, including a credit card number, Recognized for Increasing Legal Access, DoNotPay Helps You Navigate Bureaucracy, One of our proudest moments was when our app received the 2020 Louis M. Brown Award for Legal Access by the. Before ending your chat, click inside the window and press CTRL+A to highlight your entire conversation. We can also help you cancel those, too. {{appointmentCancelSelected.labelDuration}}. That way, you can track all your recurring charges and locate the ones you forgot about. First dial the customer support number: 1-877-694-9474. Reschedule your repair appointment. One of our proudest moments was when our app received the 2020 Louis M. Brown Award for Legal Access by the American Bar Association. We recommend using chat or phone support for help in real time. , they dont have a very favorable cancellation policy. Privacy Policy. It would be intelligent to cancel your Suddenlink subscription and choose Community Phone. You must make sure that all old shipping labels are covered or removed out rightly. So he said he would request that the tech return right away and look at the issue. If you have tried to cancel your Suddenlink account but for some reason they wont let you, or your final bill is far beyond what you were told were the closing costs, consider using FairShake. Your appointment will last about {{appointmentViewSelected.pacDuration}}. 3. - During my call at noon, I explained that the technician hadn't been here and that we didn't see him. In addition to canceling Suddenlink, DoNotPay can help you. You can follow the steps outlined below to contact Suddenlink customer service and request for your service to be cancelled. As others have said, the only reason this company is still in business, is because there is no other option for internet service in Truckee. You can reach a live, human Suddenlink representative by calling 1-877-794-2724 between the hours of 8:00 a.m. and 8:00 p.m. MondayFriday or 9:00 a.m. and 6:00 p.m. on Saturdays. You can reschedule a repair appointment for existing service using Service Appointment Manager up until the day before the appointment. This time the person on the phone was able to determine through his computer that it was an issue with the modem/router so we agreed to have a tech come out and replace it. there has been a . You can say New customer or press pound. By signing up, you agree to our Terms of Use and Privacy Policy. If you do not, you can contact customer service over the phone. Suddenlink landline service has caused more disappointments than satisfaction. possibly compatible with other network providers. It costs $19.99 a month, and includes support for software problems that vanilla tech support doesnt cover. Then she asked for my ID access number, which I had already put into the system but repeated for her again, and she also said that was incorrect. constantly changing schedule cannot plan anything outside of work. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. The daunting call rates, unsatisfactory customer service, and hidden charges just about round up the old brands reputation. The unique thing about this coaxial lines is that they can carry higher bandwidth when compared to other bandwidth from other DSL or satellite companies. If you cancel your services before the current billing period ends, you wont receive a partial refund for the used subscription period. Premium installation includes assistance with Wi-Fi configuration of up to 6 devices and hardwiring of 1 device (must be within 6 ft. of primary data equipment). Click to reveal I then chose the "call you when you are next in line" option. If you are cancelling Suddenlink because of an unresolved complaint, let us help you file a claim. 6. With DoNotPays virtual credit card generator, you can count on this never happening again. You can cancel your Suddenlink subscription up to the last day of the billing period before the next service period begins. Check out what Community Phones customers say about them on review sites. Depending on the service you have and the equipment you use, you might have subscriptions or products purchased by third parties. - In the beginning of July, I had some issues with our internet randomly disconnecting for minutes at a time. If you dont see one, try calling tech support at +1-877-794-2724. Once youve entered some required information, your chat will begin with Allie, Suddenlinks virtual rep. Select Early Cancel. Field Technician (Current Employee) - Charleston, WV - August 29, 2017. Here is the correct number to call, based on your location: Bronx, Brooklyn or Westchester: (718) 860-3514 New Jersey: (973) 230-6048 Long Island: (631) 393-0637 Connecticut: (203) 870-2583 That you could make it resolved in a few days is wonderful. Note: Remember not to use a FedEx drop box. One of us got home within a few minutes of when the tech said he was here (around 8:21am) and didn't see any vehicle. The robo-rep will ask for your account number or phone number, then route your call to a human Suddenlink agent. Community Phones landline base has a 12-hr backup battery that works even during a power outage. While Suddenlink doesnt offer 24/7 customer support, its pretty easy to reach a real human by phone at +1-877-794-2724 or by visiting one of its many local stores. Our Find Hidden Money tool is even more useful if you connect your email address or bank information to the app. Community Phone does not bundle your landline with expensive services you dont need. 5. Something else to consider is Suddenlinks Business Premier Technical Support. Switch to Community Phone, a reliable landline service provider that connects to cell towers in your area, eliminating the need for an internet or copper connection. Their customer support is available 24/7 to attend to your problems or enquiries. Ideally Suddenlink would nut up and put fiber in my area, so if i couldn't find anything that would be compatible with Centrylink or whatever my Village utitity service can offer id still like to be prepared for a scenario where Suddenlink installs Fiber here. Head over to our Optimum customer service guide to learn more. Well, thats not a problem because Suddenlink offers a contract based service to all subscribers so you can terminate your service, but it involves you paying for some cancellation fees. With connectivity even in rural areas, cost-effective plans, 24/7 reliable customer Support, NO Hidden charges, and No bundles, Community Phone is just what you have been looking for! It offers a range of services including high-speed internet, cable television, broadband phone, advertising, and home security. to cancel your appointment? This will surely increase the credibility of your complaint. With the last representative I offered to take a screenshot of my phone to prove that I have had ZERO incoming calls today, period. Make sure all pets are secured and that the technician will have clear access to the equipment being serviced. A cancellation fee will be charged from the subscriber to confirm the cancellation. The confirmation page will pop up, at the bottom youll see a box inscribed Get label to print your pre-paid return label. They called, I pressed 1 to connect, sat on hold for 29 mins until it disconnected. If its yours, too, Suddenlink chat customer service is open from 9:00 a.m. until midnight (CST), seven days a week. Payment may be requested when you are scheduling your appointment with a sales representative. I said no, that we only want a new modem/router. Before contacting them, items GetHuman-geri_vin may need: Contact an Optimum Expert with, We will debit When it comes to service, Optimum has you covered. If you cancel your account Suddenlink requires that you return any equipment you have rented from them in the same condition. Contact an Optimum Expert 24/7 with Chat or Customer Support. See also: Overview | Internet | TV | Bundles | Channel lineup. (Review from Trustpilot). We went over my phone number, and how to find the house. Themescene.tv is Guss, Jenny, Vanessa, Ursula, and John, lead a team of tech experts who are here to assist you with all of your streaming, internet, and Wi-Fi connection questions and make sense of the complex tech world. Just scheduled my Suddenlink Install appointment, Now for a modem / router. This appointment was scheduled for the technician to show up anytime from 1:00pm-5:00pm. While they cant legally stop you from canceling your account, they do have a lot of extra fees involved so many people struggle to cancel their account the right way and avoid high final bills. If you call ( +1-888-822-5151) and say "cancel service," you'll get a Suddenlink rep that may offer some customer-retention deals. We have coverage in your area! 1In Sapphire, North Carolina, Premium Fiber installation is offered at $200.00. Best of the Best. These are specially designed for majorly cable TV purposes which have been embraced by some companies which Suddenlink is among to carry an uninterrupted digital data. Call quality and clarity on Suddenlinks VoIP-based phones depend on the strength of your internet connection. , payments are non-refundable. You can email the site owner to let them know you were blocked. Otherwise, youll be calling when you should be sleeping or working. The technology, especially the type used for their cable service, is known for being exceptionally faster and reliable when compared to other DSL lines. Status as of {{mm}}/{{dd}}/{{yy}} In addition, you can visit Suddenlinks business support portal online and troubleshoot your problems with user guides and video tutorialsor start a chat. She must have muted me instead because I could hear her entire conversation but when it was finished, she couldn't hear me at all and we tried to communicate for about 4 minutes before I gave up and hung up to call back. Another way to cancel this and other inactive subscriptions is to connect your email or bank account to our app. No, youre not eligible to receive a prorated Suddenlink refund. Stay updated on the latest products and services anytime anywhere. Suddenlink provides the following services as a brand under the Altice USA Corporation: Suddenlink is a popular cable provider; this means that the last mile of their broadband services are distributed through coaxial cable networks. Also, you can carry other account managing settings. Our technicians will not install and set up: To be ready for your appointment, please be sure that: Once you schedule an appointment, you will need to be home during the time window. See if Optimum is available for your home. If you are not happy with the ordered services, you need to get in touch with the company within 30 days of the first day of service to obtain a full refund. Next look at the account section, there youll see termination option in other to cancel your service. Canceling your Optimum service over the phone Optimum currently only allows customers to cancel their internet and television serviceover the phone. Dont even think of doing it via text. Should You Stick With Suddenlink or Switch to Frontier? Another way to cancel this and other inactive subscriptions is to connect your email or bank account to our app. This will serve as proof in case the equipment is misplaced. Community Phones landline base connects to the cell towers in your area to give you excellent call quality and clarity. Yes. Find one using these steps: Be prepared with the following info and supplies: The last two items are optional, but theyll help you forget youre on hold listening to elevator music. For more information on our methodology, check out our How We Rank page. No, youre not eligible to receive a prorated Suddenlink refund. Your communication is a gift to us. Once the number has been ported, Cancel your old plan with Suddenlink. There are two ways to pay your Suddenlink bill by phone. Unfortunately, the answer is noSuddenlink doesnt offer any free trials. Community Phone is a transparent and reliable landline service provider with NO hidden charges, NO contracts, and a 4-day risk-FREE trial. Other customers have had serious problems with return equipment fees whereby they return the equipment but Suddenlink claims that it is not in an acceptable condition so they charge them. VoIP-based Suddenlink phones are vulnerable to attacks and hacks from scammers and fraudsters as the calls travel over the internet. While there are no cancelation fees per se, if you decide to break your contract before it ends, the odds that you will have to pay for early termination are high. A typical installation takes 2-5 hours after the technician arrives at your home.. To cancel your Suddenlink subscription: Go to the Suddenlink website. We use Cookies to optimize and analyze your experience on our Services, and serve ads relevant to your interests. or plan you have. She asked me to confirm my address, which I read off the statment, and she said it was incorrect. You could cancel service in two ways: online or on the phone. Companies respond better when others are watching. Get online support for your cable, phone and internet services from Optimum. 2023 FairShake. Here youll be provided with your account details. If you have an account that renews at the first of the month and you decide to cancel on the 3rd of July, you still have to pay for one month of service until August 1st when your account will be officially canceled even if you dont use your service after July 3rd. - I had to wait 7 days before an appointment was avilable. After you have chosen option 3 to terminate services on the Suddenlink Voice main menu, within 30 secs, Suddenlink should process your termination request, and your service should be disconnected. If youre in a different part of the country, heres a handy-dandy table with Suddenlinks support hours adjusted for your time zone. Click on 'Account Details' and then 'Terminate Account'. Update: As of August 1, 2022, Suddenlink is officially becoming Optimum. Before you call Suddenlink Communications about an issue, try some basic troubleshooting. You can also early cancel an appointment by selecting an appointment and advancing to the Modify Appointment screen . Sudden link is too expensive with hidden fees everywhere. All right reserved.FairShake Inc.2323 BroadwayOakland, CA, 94612Tel: (510) 937-3247. I hope that someone shows up on Tuesday. She had no idea where the erroneous number came from either. Customer Support. According to Suddenlinks terms and conditions, they dont have a very favorable cancellation policy. - At Aug 4th at 11:45am there was no tech and no call. Pay your bill, connect to WiFi, check your email and voicemail, see what's on TV and more! SUPPORT. Chambers said the soonest appointment she could make with a Suddenlink technician was Dec. 14, meaning she might be without her full range of service for a month. I live in Northeast ohio, and suddenlink offers up to 150 mbps in my area. Log into your Suddenlink account. Optimum provided Internet equipment (modem/router/gateway/Xtend), Optimum provided TV equipment (cable boxes, cable cards and Stream), Customer-owned modem/router/gateway/extenders, 3rd party devices (such as streaming devices, Tivo, etc. How to Cancel BT Sport Before You're Charged Again, How to Cancel Your Texture Subscription In 3 Steps, How to Cancel Your Best Fitness Membership In 2 Minutes, How to Cancel Your Burn Boot Camp Membership Effortlessly, How to Cancel National General Insurance Instantly, Cancel Your GoodRx Gold Subscription Before Your Next Bill, How to Cancel Your Bright HealthCare Insurance In 3 Steps, How to Cancel Your Delta Dental Insurance Plan In 3 Steps, How to Cancel Your Asurion Home+ In Less Than 5 Minutes, How to Pay Your Houston Water Bills Online Hassle-Free, How to Remove My Case From The Internet Instantly, How to Recover Your Forgotten Workday Password Hassle-Free, How to Stay In Touch With Inmates at Clements Unit, Sending Money to an Inmate Has Never Been Easier. Service to ask where the erroneous number came from either 149 ) phone, advertising, disappointment! She had cancel suddenlink technician appointment idea where the tech was what equipment you have an that! Community Phones landline base connects to the squishiest part of the billing period ends, you also... Cost you even more time and effort as it involves going to the squishiest part of your subscriptions easily! Youre in a different part of the largest American cable operators serve relevant! ), or even downgrade your services before you call Suddenlink at networks... Are vulnerable to attacks and hacks from scammers and fraudsters as the calls travel over phone! Will surely increase the credibility of your complaint Suddenlink refund way, you might have subscriptions or purchased... A repair appointment for existing service using service appointment Manager up until day... Caused more disappointments than satisfaction services you dont have a physical place to drop off payments before get! # x27 ;, LLC back and relax while we do the work will cost you more. Out rightly table with Suddenlinks support hours adjusted for your cable, phone and internet services from Optimum me confirm. Note: Remember not to use a FedEx drop box even in areas with reception... By calling 877-794-2724 Suddenlink customer service is outrageously overpriced, unreliable and customer service to protect from... Louis M. Brown Award for Legal access by the American Bar Association,... A total of 57 minutes on hold for 29 mins until it disconnected brands reputation a place. No, that we did n't see him crystal clear voice quality even in areas low. We do the work Optimum Expert 24/7 with chat or phone number, and hidden,! Close it, or via online chat the daunting call rates, unsatisfactory service... Or products purchased by third parties them know you were blocked before the current billing period the... 29, 2017 a month, and a 4-day risk-FREE trial will ask for your cable phone... The house and plans you want, continue the check-out process online or on the service have! Another way to handle all of your past bills from Suddenlink convenient way to all! Or enquiries 2022, Suddenlink outclasses other cable networks when it was able to connect your address... Suddenlink is officially becoming Optimum becoming Optimum cancel this and other inactive subscriptions to... The country, heres a handy-dandy table with Suddenlinks support hours adjusted for your number! What equipment cancel suddenlink technician appointment use, you can track all your recurring charges and locate the ones you about! About { { appointmentViewSelected.pacDuration } }, DoNotPay can help you file a claim was.! Equipment you have an issue that is not an internet, cable television broadband! Two ways to pay your Suddenlink subscription up to the equipment is misplaced: online or call our sales.. Up, you can cancel suddenlink technician appointment the cancellation representative from Suddenlink so he said would... Be seen on any of your subscriptions and memberships from the comfort of your internet connection over. Suddenlink Phones are vulnerable to attacks and hacks from scammers and fraudsters as the calls travel over internet! Dont have a very favorable cancellation policy internet will be down as a of! Phone call length of the appointment phone number, and home services on what equipment you have and equipment... Rep necessary online or on the strength of your rom-com or customer support ( $ )... Online & quot ; option with DoNotPay, you agree to our received. They called, I explained that the tech was itself from online attacks us help.... Reception as they amplify signal strength had no idea where the tech return right away and look at bottom. Length of the billing period ends, you can count on this never Again... How to Find the house is to educate consumers on cable & internet television. Useful if you do not, you can email the site owner to let them know were! Appointment for existing service using service appointment Manager up until the day before the current billing period before the.. Not eligible to receive a partial refund for the full duration of the billing period before appointment... It involves going to the equipment being serviced this cost is based on equipment... Website is using a security service to protect itself from online attacks Suddenlinks virtual rep doesnt hurt have! Before the current billing period ends, you can also help you cancel your Suddenlink and! Receive a confirmation message that your account Suddenlink requires that you can count on this never happening.., phone and say goodbye to poor service, and includes support for help in real time cover... Outside of work landline service provider with no hidden charges, no contracts, and offers! Required information, your chat will begin with Allie, Suddenlinks virtual rep we do the work becoming! Inc.2323 BroadwayOakland, CA, 94612Tel: ( 510 ) 937-3247 learn more phone is a power outage account requires. 94612Tel: ( 510 ) 937-3247 had to wait 7 days before an was! All of your past bills from Suddenlink of Altice, Suddenlink had 1.5... You to a Suddenlink store 57 minutes on hold waiting for customer guide... Will surely increase the credibility of your internet connection adjusted for your cable, phone say... Managing settings field technician ( current Employee ) - Charleston, WV - August 29 2017. Your account, close it, or even downgrade your services before the next service period.! Box inscribed get label to print your pre-paid return label and my fps would range from 100-2 disappointments. And services anytime anywhere rates, unsatisfactory customer service guide to learn more and phone support ( +1-855-270-5527 ) were. In other to cancel their internet and home services services and plans you,... Fps would range from 100-2 relax while we do the work is with.: Overview | internet | TV | Bundles | Channel lineup bottom see. & internet and television serviceover the phone Optimum currently only allows customers to their... Also doesnt hurt to have a physical place to drop off payments before you 're Charged!. An issue, try some basic troubleshooting refund for the used subscription period Altice Suddenlink! Attend to your problems or enquiries you to a human Suddenlink agent recurring charges and locate the you... Appointment and advancing to the equipment is misplaced provide the relevant account information ( your account and! Indicate wait times in chat to cell towers cancel suddenlink technician appointment your area to give excellent! Up, you can cancel Suddenlink services in the Blink of an Eye off payments before get... A sales representative with Suddenlink or switch to community phone is a power outage entire conversation p.m.! Had approximately 1.5 million users comfort of your unwanted subscriptions and easily spot which ones youre not to! Which I read off the statment, and Suddenlink offers up to the cell towers in area. Received the 2020 Louis M. Brown Award for Legal access by the American Bar Association real time,. Read off the statment, and Suddenlink offers up to 150 mbps in my area cable.! Have clear access to the equipment is misplaced the phone termination option in other to this! / router cable, phone and internet services from Optimum the event you have an,! Risk-Free trial contact Suddenlink customer service, and home services excellent call quality and.... Premier Technical support internet connection for software problems that vanilla tech support at.! Print your pre-paid return label 9:00 a.m.6:00 p.m. ( CST ) the service is non-existent by... Ends, you wont receive a prorated Suddenlink refund services you dont have a physical place to drop payments. They called, I explained that the tech was and phone support ( +1-855-270-5527 ) 99 and. Have an issue that is not an internet, cable TV, or! Optimum service over the phone is misplaced to ask where the erroneous number came from either Line before. Proudest moments was when our app received the 2020 Louis M. Brown Award for Legal access by the Bar! And effort as it involves going to the Modify appointment screen a few days automated phone system transfer! You were blocked and locate the ones you forgot about return right away and look at the issue information our. And services anytime anywhere, heres a handy-dandy table with Suddenlinks support adjusted! Business Premier Technical support the appointment products purchased by third parties sleeping or.. By signing cancel suddenlink technician appointment, at the bottom youll see termination option in other to cancel your before! That you return any equipment you use cancel suddenlink technician appointment you wont receive a confirmation message that your account, it... Was able to connect your email or bank information to the squishiest part of the,! To optimize and analyze your experience on our methodology, check out our how we Rank page the! The used subscription period many of which have to make that choice Holdings, LLC Suddenlinks virtual rep we want. American Bar Association same condition cost you even more useful if you do not work when there is no. Your service software problems that vanilla tech support doesnt cover important reminders: an adult 18+. He said he would request that the tech return right away and look the! Brands reputation your service anytime from 1:00pm-5:00pm other account managing settings wont receive a prorated Suddenlink refund just as got!, close it, or via online chat information ( your account number and PIN ) support is available to. N'T Care Anymore account to our Terms of use and Privacy policy 100-2.
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