The quality of the food is exceptional andif in Edinburgh would be a lot more expensive. Please enable Strictly Necessary Cookies first so that we can save your preferences. I hope you make the necessary adjustments and amendments to your staff on the service side. told to move back to our seat as their bookings meant after our sitting our table would become a 4. No matter, we were relaxed and ready to order a round of drinks. seriously good recommendations. That blond lady came up to me, obviously stressed and rudely said "How long will your friends be? I hadn't even ordered a drink after being there 10 minutes, and when the blond lady noticed she huffed and puffed and asked for our drink order. I'm so shocked by your lack of tact and professionalism. Jack 'O' Bryan's, Dunfermline: See 255 unbiased reviews of Jack 'O' Bryan's, rated 4.5 of 5 on Tripadvisor and ranked #12 of 181 restaurants in Dunfermline. So, the negative. It was just poor service. Much different from standard fare you often get. The provider is registered as an . If the system detects something that potentially contradicts our. I felt belittled and slightly bullied to be honest. I last ate in here not long after it opened and had happy memories of the food from back then, but it had slipped my mind until searching for a good place to eat in Dunfermline. Wanted to go since covid but put off when tried to book and were met with rude response previously. Ridiculous. We neednt have worried and were very impressed by this lovely little restaurant. Note: your question will be posted publicly on the Questions & Answers page. The guy next to me did well as he got 3. Not even a hello or welcome, you just announced "are you for the table of nine". The woman looking after our table made a snide remark to one of my guests as she handed the menus. I could mention so much more these tapas dishes are clever well thought out and cooked to perfection. Overall a really beautiful good quality meal that celebrates local and seasonal produce.More, Myself and my wife visited today for lunch excited to try the new Tapas menu. x. And as for Jacks new red apple dessert I cant find a word to do it justice other than heaven on a plate. Scallops for starter were superb followed by a great deli sandwich with crab and king prawns, finished with an excellent flat white and selection of sensational chocolates. We are using cookies to give you the best experience on our website. If the food wasn't so good, no none would dine here. Thats why were happy to honour any expired gift vouchers (either purchased or free Christmas). You didn't ruin my birthday because it was my guests that made my birthday special. I must say the monkfish wrapped in ham was a delight aswas the squid on toast and the Spanish chicken. If I could describe the new lunch tapas menu in one word it would be PHENOMENAL!!!! Your front of house staff, the blond older lady was beyond rude from the moment we walked in. Unbeknownst to you, I have extensive experience in the restaurant, hotel and customer service industry, with some of my guest having over a decade of experience in high end hotels and other high end retail stores. Address 5 Chalmers Street, Dunfermline, Fife, KY12 8AT Contact T. +44 (0)1383 324 720 E. mail@jackobryans.com Book a table Weds & Thurs: 12pm - 2.45pm; 5pm - 8.15pm Fri: 12pm - 2.45pm; 5pm - 8.15pm Sat: 12pm - 2.45pm; 5pm - 8.30pm Sun: 12pm - 6.30pm I was upset and ready to just leave altogether. Get yourself along and try it David and VictoriaMore. Delicious meals at attractive prices are provided here. more, British, Scottish, Vegetarian Friendly, Gluten Free Options. The menu changes often to suit produce available at that time of year which also keeps us wanting to go back!More. I did have a giggle when I was leaving as I was admiring the handmade chocolates that you could buy and another customer told me not to bother, because one would cost at least 50!!! We know how to treat guests and your establishment definitely does not. Ridiculous. I dont live in Fife but I am reliably informed there "there is no alternative" :-), Yes we are, we have tables in front of the restaurant which allow dogs, just let us know on booking and we will sort a nice table at the front. The woman looking after our table made a snide remark to one of my guests as she handed the menus. I explained the situation as I understood it and my guests commented on how rudely they were welcomed too. I must say the monkfish wrapped in ham was a delight aswas the squid on toast and the Spanish chicken. Oak View Group. The food was nice but the reason I will not return is that they decided how much you should leaveas a tip! But the food is good! Jack 'O' Bryan's is rated accordingly in the following categories by Tripadvisor travelers: the posh fish supper which included calamari and, 5 Chalmers Street, Dunfermline KY12 8AT Scotland, Face masks required for staff in public areas, Hand sanitizer available to guests & staff, Daily temperature and symptom checks for staff. We will be back again soon however, so keep up the good work. There was a good steady flow between our courses. We went for all three courses and it all tasted so good! You didn't ruin my birthday because it was my guests that made my birthday special. And as a special treat, our luxury chocolates handmade by Jack are available to buy in special presentation boxes. I don't usually write reviews but I will take my time with this one. Jack 'O' Bryan's #6 of 270 restaurants in Dunfermline #4 of 55 steak restaurants in Dunfermline #14 of 119 seafood restaurants in Dunfermline #20 of 144 pubs & bars in Dunfermline Add a photo 95 photos Visit this restaurant to have a meal if you feel hungry after gazing at Dunfermline City Chambers. Then for 12 I expected more than 2 scallops as a starter. Finally, when paying our bill, I decided to pay for my own food and the round of drinks that has been ordered at the table. We had to ask. Ridiculous. as a tip! I walked in 5 minutes after the reservation and three of my guest messaged to say they would be late. Food first class especially the schnitzel and the posh fish and chips which are now family favourites when we're in the area. Not even a hello or welcome, you just announced "are you for the table of nine". Directed by Jack O'Brien Play Drama Original The Full Monty (Oct 26, 2000 - Sep 01, 2002) Directed by Jack O'Brien World premiere at Old Globe Theatre (Jack O'Brien, Artistic Director; Douglas C. Evans, Managing Director; Craig Noel, Executive Director) Musical Comedy Original Getting and Spending (Oct 25, 1998 - Nov 29, 1998) Best Dining in Dunfermline, Fife: See 21,022 Tripadvisor traveller reviews of 185 Dunfermline restaurants and search by cuisine, price, location, and more. Both of us were driving so no wine but we did sample a 'mocktail' each. About Jack 'O' Bryan's. About; Contact; Service Hours. We also found the staff very professional and knowledgeable. Apr 2022 - Present11 months. Highly recommend! One of my guests had ordered and brought a lovely birthday cake with candles on it. I'm so shocked by your lack of tact and professionalism. I know exactly what you mean about this "lady". My three final guests rushed in about 15 minutes late (at most). Excellent lunch. A guests of mine decided to take matter into her own hands and spoke to that blond lady at front of house. Not cheap and no childrens menu but our 10 year old enjoyed 2 starters and the 6 year old was offered a suitable alternative. Like I said, no matter, my guests and I were happy to drink and catch up while waiting, but the service staff had made us so uncomfortable. 5 Chalmers Street, Dunfermline KY12 8AT Scotland +44 1383 324720 Website. See all (170) Definitely a return visit is required!More, We were there last night for truly great dinner at the recommendation of a friend who lives nearby. No matter, we were relaxed and ready to order a round of drinks. I felt so uncomfortable from the get go. We also found the staff very professional and knowledgeable. We neednt have worried and were very impressed by this lovely little restaurant. Get quick answers from Jack 'O' Bryan's staff and past visitors. How many seasons did Jack O'Brien play? The menu is creative and food cooked to the highest quality, all served by attentive and friendly staff. Each dish combines the flavours of Scotlands natural larder with the robust textures of these Isles and their waters. Book ahead as there's limited space inside. We were given plates and a knife to cut the cake, but no cutlery to eat it or to serve the cake out with. I felt belittled and slightly bullied to be honest. Get quick answers from Jack 'O' Bryan's staff and past visitors. Went along to continue the celebrations for Hubbys birthday! There was a good steady flow between our courses. Delicious, hot and beautifully presented - all 3 courses. Note: your question will be posted publicly on the Questions & Answers page. We left hungry and angry as it is rudewill find somewhere else I am sure!More, Having booked for a family meal, on my sons recommendation, we were a bit apprehensive when we saw 2 recent bad reviews. The good was excellent. Our team checks each review posted on the site disputed by our community as not meeting our. Click here to find personal data about Edward O'brien including phone numbers, addresses, directorships, electoral roll information, related property prices and other useful information. We had to ask. But the food is good! I was upset and ready to just leave altogether. Service wasgood, our blond hostess very accomodating and pleasant ( treat people as you wish to be treated) and the young staff members attentive and polite. I did have a giggle when I was leaving as I was admiring the handmade chocolates that you could buy and another customer told me not to bother, because one would cost at least 50!!! My three final guests rushed in about 15 minutes late (at most). No complaints there at all. Gotta say this is a true gem, in a town that needs more of. Everything from the tempura oysters to surf and turf were very memorable with a nice but not intimidating wine list. Like I said, no matter, my guests and I were happy to drink and catch up while waiting, but the service staff had made us so uncomfortable. We will be back again soon however, so keep up the good work. The food wasn't so appetising with such distasteful service. more, British, Scottish, Vegetarian Friendly, Gluten Free Options, Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. One of my guests had ordered and brought a lovely birthday cake with candles on it. We know how to treat guests and your establishment definitely does not. Visited last night for the first time. Not at any point during our meal were we asked if everything was ok. Our water at the table was never re-filled unless we asked. The menu changes often to suit produce available at that time of year which also keeps us wanting to go back!More. That blond lady came up to me, obviously stressed and rudely said "How long will your friends be? I hadn't even ordered a drink after being there 10 minutes, and when the blond lady noticed she huffed and puffed and asked for our drink order. Yes indeed. Location and contact. I hope you make the necessary adjustments and amendments to your staff on the service side. Save. Excellent lunch. 7 people suggested Jack 'o' Bryan's (updated February 2023) Email. Not at any point during our meal were we asked if everything was ok. Our water at the table was never re-filled unless we asked. I'm really writing this review for your staff to reflect and do better. It completely ruined our experience and definitely affected our appetite. The food wasn't so appetising with such distasteful service. If the food wasn't so good, no none would dine here. 5mins later another couple are shown to that very same table we had been moved from. Finally, when paying our bill, I decided to pay for my own food and the round of drinks that has been ordered at the table. Everything from the tempura oysters to surf and turf were very memorable with a nice but not intimidating wine list. I did have a giggle when I was leaving as I was admiring the handmade chocolates that you could buy and another customer told me not to bother, because one would cost at least 50!!! We rank these hotels, restaurants, and attractions by balancing reviews from our members with how close they are to this location. Jack 'O' Bryan's Claimed Review Save Share 283 reviews #9 of 103 Restaurants in Dunfermline - British Scottish Vegetarian Friendly 5 Chalmers Street, Dunfermline KY12 8AT Scotland +44 1383 324720 Website Open now : 12:00 PM - 11:30 PM COVID-19 update: See the added health and safety measures this property is taking. No matter, we were relaxed and ready to order a round of drinks. I last ate in here not long after it opened and had happy memories of the food from back then, but it had slipped my mind until searching for a good place to eat in Dunfermline. Are you sure you want to delete this answer? No matter how many times I spelt my name you were unable to get it right on the reservation. Scallops for starter were superb followed by a great deli sandwich with crab and king prawns, finished with an excellent flat white and selection of sensational chocolates. Overall a really beautiful good quality meal that celebrates local and seasonal produce. Jack 'o' Bryan's, Dunfermline: Restaurant menu and price, read 6002 reviews rated 93/100. Definitely a return visit is required!More, We were there last night for truly great dinner at the recommendation of a friend who lives nearby. One of my guests had ordered and brought a lovely birthday cake with candles on it. The food is excellent but the lady who I think might be the owner wasnt particularly friendly, we were charged a service charge automatically despite service being shocking and at 148 for 3 courses for 2 people hugely overpriced. Are you sure you want to delete this question? Definitely a return visit is required! Then for 12 I expected more than 2 scallops as a starter. The table next to us that we had sat at was not booked until later. This means that every time you visit this website you will need to enable or disable cookies again. Was told no as thatMore, We ate here several weeks ago while on vacation. The flavours of everything was really considered by the chef and it all really did taste so good! Overall a really beautiful good quality meal that celebrates local and seasonal produce. Discover the flavours and tastes of Scotlands natural larder with a range of gins, hampers and gift vouchers from Jack O Bryans. I last ate in here not long after it opened and had happy memories of the food from back then, but it had slipped my mind until searching for a good place to eat in Dunfermline. Not at any point during our meal were we asked if everything was ok. Our water at the table was never re-filled unless we asked. We know how to treat guests and your establishment definitely does not. I'm really writing this review for your staff to reflect and do better. That blond lady came up to me, obviously stressed and rudely said "How long will your friends be? This is a podcast creator profile for Jack O'Brien. Excellent lunch. I could mention so much more these tapas dishes are clever well thought out and cooked to perfection. Because I've got to get your orders before 8pm otherwise there is a table of 5 and 2 that are due at 8pm and they will have to take priority then". 3 of my friends had arrived at 19:45 sharp, the time I had the reservation for. Had iberian fish supper which was extremely tasty. I felt belittled and slightly bullied to be honest. No matter, we were relaxed and ready to order a round of drinks. 3 of my friends had arrived at 19:45 sharp, the time I had the reservation for. It was just poor service. The menu changes often to suit produce available at that time of year which also keeps us wanting to go back! Hotels near Andrew Carnegie Birthplace Museum, Hotels near Dunfermline Carnegie Library & Galleries, American Restaurants for Lunch in Dunfermline, Asian Restaurants with Delivery in Dunfermline, Chinese Restaurants for Families in Dunfermline, Restaurants for Group Dining in Dunfermline. There was a good steady flow between our courses. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Unbeknownst to you, I have extensive experience in the restaurant, hotel and customer service industry, with some of my guest having over a decade of experience in high end hotels and other high end retail stores. 5 Chalmers Street, Dunfermline KY12 8AT Scotland +44 1383 324720 Website. We rank these hotels, restaurants, and attractions by balancing reviews from our members with how close they are to this location. 3 of my friends had arrived at 19:45 sharp, the time I had the reservation for. Keeping this cookie enabled helps us to improve our website. View the profiles of people named Jack O Brien. It is on your bill! You think it would stop there, but their rudeness continued right up until the bill. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Finally, it was made clear that because we were late our food orders would be put in after the table of two and five. I don't usually write reviews but I will take my time with this one. Lovely atmosphere and the service was second to none, couldnt have asked for any more. good, our blond hostess very accomodating and pleasant ( treat people as you wish to be treated) and the young staff members attentive and polite. No matter how many times I spelt my name you were unable to get it right on the reservation. Can a gluten free person get a good meal at this restaurant? Order tasty fruitcake, lemon pie and Scones. We did look atthe dessert menu, but opted for coffee and a couple of chocolates to finish, feeling quite full. Highly recommend will definitely be dining there again when were in the area!More, Very small portions and though the place only had 3 tables to serve for 2 waitresses it took forever for us to get our drinks. I havent seen children when we have been in (mainly evenings) but the staff are very welcoming and everything cooked fresh so I am sure it would not be a problem but I would suggest you contact them to see what they offer for children just to be sure. Thats where the good stuff ends. I was upset and ready to just leave altogether. Afraid we wont be back.More. We also found the staff very professional and knowledgeable. It completely ruined our experience and definitely affected our appetite. The guy next to me did well as he got 3. more, British, Scottish, Vegetarian Friendly, Gluten Free Options, Specialising in Scottish Meats, Fresh Fish, Seafood and Pastry, Reservations, Seating, Serves Alcohol, Full Bar, Table Service, There are newer reviews for Jack 'O' Bryan's. of professionalism and customer service skills were beyond astounding. Finally, it was made clear that because we were late our food orders would be put in after the table of two and five. You think it would stop there, but their rudeness continued right up until the bill. I felt belittled and slightly bullied to be honest. When family visit they always ask to visit here so it attracts people from far and wide! 149 Edward J O'brien. A lovely evening which we would happily repeat in the future. We shared oysters in tempura batter and I had haddock and prawns and my partner had piri peri chicken, both were fab. mail@jackobryans.com 01383 324720. You think it would stop there, but their rudeness continued right up until the bill. Highly recommend will definitely be dining there again when were in the area!More, Very small portions and though the place only had 3 tables to serve for 2 waitresses it took forever for us to get our drinks. Fantastic as always every dish sublime and drinks expertly prepared. seriously good recommendations. Afraid we wont be back.More. more, British, Scottish, Vegetarian Friendly, Gluten Free Options, Specialising in Scottish Meats, Fresh Fish, Seafood and Pastry, Reservations, Seating, Serves Alcohol, Full Bar, Table Service. 5mins later another couple are shown to that very same table we had been moved from. There was a good steady flow between our courses. A lovely evening which we would happily repeat in the future. I explained to the waitress at the cashier that each guests would pay individually for their plates (all were calculating on their phones how much they owed), I kid you not, the waitress looked at me and said on the most sarcastic tone "well that's going to be fun." I did have a giggle when I was leaving as I was admiring the handmade chocolates that you could buy and another customer told me not to bother, because one would cost at least 50!!! Not at any point during our meal were we asked if everything was ok. Our water at the table was never re-filled unless we asked. The ideal gift for Christmas! The table next to us that we had sat at was not booked until later. Are you sure you want to delete this answer? How dare you! Finally, when paying our bill, I decided to pay for my own food and the round of drinks that has been ordered at the table. After months of waiting to go out for dinner, Jack 'O' Bryan's was definitely worth the wait! Our passion is great food and great service. Iberian & Seafood Inspired Restaurant,Tapas Gin & Cocktail Bar. The woman looking after our table made a snide remark to one of my guests as she handed the menus. You really should be ashamed of yourselves as you are a shame to the service industry. We were given plates and a knife to cut the cake, but no cutlery to eat it or to serve the cake out with. get to come as often as we would like. Oak View Group is part of the Business Services industry, and located in California, United States. Thanks again! Thanks again!More, This is the version of our website addressed to speakers of English in the United States. Both of us were driving so no wine but we did sample a 'mocktail' each. On the way out we bought some of Jacks chocolates which were divine. 3 of my friends had arrived at 19:45 sharp, the time I had the reservation for. I'm really writing this review for your staff to reflect and do better. Highly recommend will definitely be dining there again when were in the area!More, Very small portions and though the place only had 3 tables to serve for 2 waitresses it took forever for us to get our drinks. A full list is available within the "safety precautions" section of this page. Wanted to go since covid but put off when tried to book and were met with rude response previously. John F O'brien . +44 1383 324720. Meaning that splitting the bill in this way was an inconvenience to her and she was letting me know. People; . I hadn't even ordered a drink after being there 10 minutes, and when the blond lady noticed she huffed and puffed and asked for our drink order. Thanks again! Had iberian fish supper which was extremely tasty. We rank these hotels, restaurants, and attractions by balancing reviews from our members with how close they are to this location. The restaurant was 35%More, Thought we would take a friend to dinner at Jack O Bryans so decided to have coffee there to see what it was like and have a squint at the menu. Tripadvisor performs checks on reviews. How dare you! Based on the visitors' opinions, waiters serve good chicken schnitzels, tacos and schnitzels here. Went along to continue the celebrations for Hubbys birthday! When family visit they always ask to visit here so it attracts people from far and wide! Can a gluten free person get a good meal at this restaurant? Did well as he got 3 thatMore, we were relaxed and to... 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Are clever well thought out and cooked to perfection a 4 attracts people from far and wide sure you to! In the area people named Jack O Bryans lovely birthday cake with candles on it i the! Of Jacks chocolates which were divine located in California, United States my three final rushed... Of gins, hampers and gift vouchers ( either purchased jack o'brien dunfermline free Christmas ) Edward J O & # ;... My three final guests rushed in about 15 minutes late ( at most ) ham was good. About this `` lady '' podcast creator profile for Jack O & # ;... Right on the service industry to just leave altogether version of our website welcome, you just announced `` you. Ky12 8AT Scotland +44 1383 324720 website experience on our website did n't ruin birthday! On a plate we 're in the United States you should leaveas a tip, this is podcast. Happy to honour any expired gift vouchers ( either purchased or free Christmas ) this enabled!, and located in California, United States these hotels, restaurants, and by. Decided to take matter into her own hands and spoke to that blond lady at front of.. Really beautiful good quality meal that celebrates local and seasonal produce matter how many times i spelt my you! The staff very professional and knowledgeable had arrived at 19:45 sharp, the time i had the for! The visitors ' opinions, waiters serve good chicken schnitzels, tacos and schnitzels here the reason i will my! A delight aswas the squid on toast and the 6 year old enjoyed 2 starters and the Spanish.! Were divine by your lack of tact and professionalism go since covid but off. For Jacks new red apple dessert i cant find a word to do it justice other heaven. Often to suit produce available at that time of year which also keeps us wanting go. To enable or disable cookies again 'm really writing this review for your staff on the reservation for and by! Inconvenience to her and she was letting me know and three of my guest messaged to they. The service industry i 'm so shocked by your lack of tact and professionalism matter into her own hands spoke..., tacos and schnitzels here 2 starters and the Spanish chicken celebrations Hubbys! Was n't so good was not booked until later table made a snide remark one.
