Is quantile regression a maximum likelihood method? Check to see the magnet hasnt moved if it has repositioned it and this will solve the message. Predictably, Shimano were slow to reply and offered a 4 month replacement time. How can I change a sentence based upon input to a command? Shimano also claims this issue is. Have more questions? If the unit is under warranty you're best to send it to the dealer for service. While riding, I turn off the system, give the battery a slap and turn it on again or I remove and replace the battery. EP8 leads the way with e-bike racing levels of pedal assist for robust climbing acceleration and confident technical trail riding. I believe there's an issue here, a knock to the motor seems to be able to knock it out. In the latest firmware of the Shimano EP8 motor is not possible to modify these values. Robust and reliable, LINKGLIDE delivers smooth, seamless shifting under power with enhanced durability. JavaScript is disabled. And like many tech error codes, this on its own isnt very useful in helping us as mountain bikers resolve the issue, luckily this error isnt usually serious. Shimano warranty is generally handled by your own countries Shimano distributor. Eplus is a smart electric bike enhancement system provider for many ebike brands that allows modifications to the factory speed and other settings. Do not have any local bike shops that can look at this issue so would like to fix it myself. Shimano EP8 is a popular electric bike (e-bike) system that provides assistance to the rider while pedalling. The bike shop will have a diagnostic tool but usually they just send the motor away. It appears to be a simple adjustment. Ebike Error Codes and Their Solutions - Bosch 503, Shimano W103 and More E-MOUNTAINBIKE Magazine - Free download as PDF File (.pdf), Text File (.txt) or read online . Introducing the new Focus Jam2 and Sam2 your perfect match. Rode the bike about a week and now I'm getting the speed sensor error. You are using an out of date browser. Conquer mountains and explore new paths with the refined power and connectivity of our flagship EP8 drive unit platform. My Shimano Steps-powered e-bike is frequently but irregularly giving me the errors E010 and E012. Until they do, it's not too much of an inconvenience. Press the power button for 12 seconds and power on once again. View your system settings, assist levels and ride metrics via a 1.6 (inch) color LCD screen for easy on-trail reference. > Please visit our global website, Compact and lightweight for better handling (2.6 kg), More ground clearance for technical trails, Smooth, direct power to ensure youre always in complete control, Responsive, allowing for a smoother cut-off when pedaling above 25km/h, Quiet motor lets you enjoy the trails without distraction, Durable and weather-resistant for riding in all conditions, Customizable power and battery management with the E-TUBE PROJECT Cyclist Cyclist App, Streamlined mount position provides easy visibility, Connect wirelessly to the E-TUBE PROJECT Cyclist Cyclist or E-TUBE RIDE app, Retains 60% max capacity after 1000 full charge cycles, Quick charging to get you on the trails sooner, Internal mount options for sleek frame designs, LINKGLIDE drivetrains have been engineered to be more durable while delivering smooth shifting, Shorter cranks help prevent pedal strikes to maintain smooth cadence and motor assistance, Available crank lengths: 160mm, 165mm, 170mm or 175mm, Light and strong chainrings with DYNAMIC CHAIN ENGAGEMENT+ for improved chain retention on bumpy terrain, Chainring teeth options: 32T, 34T, 36T or 38T, Equipped on a wide variety of brands and models. How to react to a students panic attack in an oral exam? To subscribe to this RSS feed, copy and paste this URL into your RSS reader. Check that battery is stable on mount (to ensure contacts meet 100% of the time). Press J to jump to the feed. With an output of 85 Nm, the new motor from the Japanese brand is on par with the 85 Nm Bosch Performance Line CX, slightly more powerful than the 80 Nm . The fix is simple. This is the new Focus Jam2 and Sam2. Click the Manage Cookies button to choose what you allow us to track. E-BIKE Trail Mode utilizes all 85Nm of EP8s power to boost rider control, confidence and comfort. But if you have a higher firmware it has a very simple solution, you can perform a downgrade. This product was intended for electricians to use when joining aluminum wiring. SM-CRE80-12-SB. Below we have details of 3 of the most common Shimano STEPS error messages along with what they mean, what to look for and how you might be able to fix them. After 2250 joyous trail miles on my Commencal MetaPower eMTB with Shimano's e8000 motor, I've recently experienced the apparently common - and oft-, More details quoted from someone with far more technical expertise than me in the Fb group, ". We have 2 bikes with the e step system and experienced many e 10 errors until I discovered the real cause. MANUALS & TECHNICAL DOCUMENTS SERVICE CENTER. LIFESTYLE. Can't find anything online about fixing this issue. The EP Racing team will play an integral role in Shimanos product development process and help us continue to create category-defining e-MTB drive systems. Have your receipt ready. The upper right photo (below) shows the part that fails (within Shimano Steps' torque sensor). On certain models of Patrol eMTB the speed sensor magnet is integrated on the disc, if you have changed your disc to a non-eMTB version then there will be no magnet and the system will not be able to measure speed. New shared architecture Drivetrain components from Shimano. We use cookies to ensure that we give you the best experience on our website. I use the alcohol to also clean the side of each of the male battery terminals. Reproduktion of the E010 on latest Firmware of the Shimano E8000First the Error only accured a few times in combination of W013. EP8 EP800. If the W013 error code appears on your screen you will probably also discover that the motor will assist less than usual or not at all. The bike was inspected by an engineer from Shimano. I'm having problem with my shimano steps, E6010 controller. On another note, the battery is one of the most expensive items on an ebike so you really scored! Pretty ez to check if its snapped in place with the little plastic shimano plug tool. I suspected the magnetic pickup, as well. If this message is displayed then you might find that the assist is much less than usual or that the motor switches off every 3-4 pedal strokes. I found that surprising, as reed switches can become unreliable. Press the power button of the battery to turn it on again. Likely, it is a firmware issue, but Shimano hasn't fixed it (yet). Once they got it - a lot of error codes coming up from the unit, need to consult Shimano support. Do NOT power the system on if your foot (or anything else) is resing on your pedal or crankarm. Luckily, I had photos of the bike as I left it in the bike shop.. We chose the Shimano STEPS motor system for our Patrol E-Six and Patrol E-Zero eMTB bikes because they are compact, powerful, proven and easy to live with, but from time to time an error code might appear on your screen. It may not display this or other websites correctly. I did the trick with a magnet on the crank to go faster. Was Galileo expecting to see so many stars? There's an e-bike revolution. They will be more than happy to help you resolve the issue. Thats probably the way to go. Copyright 2012-2022 EBR Electric Bike Review, Inc. Also operating under the name EBR. SHIMANO SERVICE CENTERS I'm not sure how tolerant ebike computers are about missed pulses, but some systems would shut down immediately on such an anomaly. We don't know. Follow these simple steps to solve the Shimano STEPS W013 error code on your Patrol eMTB mountain bike. Car batteries have some blue liquid painted on them which dries, and does the same, but Vaseline has the same properties of conducting electricity while inhibiting corrosion. Has 90% of ice around Antarctica disappeared in less than a decade? Rest assured that the harder you push, the more power will be delivered to assist. Stack Exchange network consists of 181 Q&A communities including Stack Overflow, the largest, most trusted online community for developers to learn, share their knowledge, and build their careers. It appears to be a simple adjustment. Bicycles Stack Exchange is a question and answer site for people who build and repair bicycles, people who train cycling, or commute on bicycles. SHIMANO STEPS Chainring 10/11-speed VIEW PRODUCT. I then use 91 % alcohol to finish the cleaning. The W013 message usually means that the torque sensor hasnt been full initialised. > Error W011 is a message that will display if the Shimano STEPS system isnt able to detect the riding speed of the bike. Making that move from traditional mountain bike to a Shimano STEPS assisted eMTB comes with a few new lessons to learn and one of those lessons are error codes. My experience is that the error code 10 mostly comes from lack of contact between the battery and the socket on the bike. Countless options to help you find the perfect E-MTB to perfectly match your own riding style and preferences, Built on nearly 40 years of pioneering MTB technology, our E-MTB systems serve as the undisputed benchmark in the industry, Designed to work in harmony with other SHIMANO components to deliver unparalleled performance. You could try fixing this yourself by removing the crank on the drivetrain side, then the cover on the bottom bracket. It is now possible to unlock the new Shimano EP8 motor with Flash software by Eplus Italy! New shared architecture Drivetrain components from Shimano. Suspicious referee report, are "suggested citations" from a paper mill? An update to Eplus software has been released that will allow our team to change the factory parameters of the new engine from Shimano. According to Shimano, E010 indicates a "system error," so I searched my regular ebike forum jaunts (mostly here and the eMTB Forums) for ideas and info. Good input - have you considered a dielectric grease on the terminals? HOME Good luck. A buddy brought me his very early emtb that was intermittently twitchy. EP8. The World's largest electric mountain bike community. On a mountain bike, that's not fit for purpose in my mind. Ride the Trails with Ease: Introducing the Patrol CG700 Gravel Bikes, Meet the Patrol Mountain Team at Eurobike 2022. I took another guys suggestion and cleaned the pins on the terminal block unit. For a minute it works fine, then stops, then might come back, might not. Lbs took motor apart. The sound is the same, the motor works but you just hear it spinning. For a better experience, please enable JavaScript in your browser before proceeding. This product was intended for electricians to use when joining aluminum wiring. Retrieve the current price of a ERC20 token from uniswap v2 router using web3js. I have my own diagnostics tool the sm pce1 Ill hook it up to that later and see how I get on. Then E010 error is pretty generic and I've gotten it occasionally, usually when turning the battery on in colder weather to the point where it's almost predictable. It doesn't appear in any feeds, and anyone with a direct link to it will see a message like this one. Ecotric Error Code 010 - New Controller or Other Suggestion. View and compare riding range results for our drive units when paired with different battery capacities. Mountain biking is a fun and exciting activity that can be enjoyed by people of all ages, including children. The bike shop will probably charge for the diagnosis. More speed, more power, more fun! If you have tried to troubleshoot your system and still see the W013 Error Code displaying then please contact the shop where you purchased your Patrol eMTB. Error W011 Error W011 is a message that will display if the Shimano STEPS system isn't able to detect the riding speed of the bike. Power assistance is not provided during riding. This is definitely a problem with the inadequate connector in the battery. Same problem occurred again. Check condition of power . > You are using an out of date browser. This seems to happen mostly with Shimano's e7000 and e8000 ebike motors that were primarily used off-road (eMTBs, e-gravel, etc. Im an old guy - 62 and thats all we have. We shrank the size and weight ofourEP drive units to create better-looking e-bikes with greater ground clearance and handling. Firmware update didn't fix the issue. To fix it, simply turn the system off, ensure the pedals are not being pushed and switch the unit back on. Shimano could fix the problem by putting larger and stronger connectors in the battery,but until that happens,keep the terminals clean. About Press Copyright Contact us Creators Advertise Developers Terms Privacy Policy & Safety How YouTube works Test new features NFL Sunday Ticket Press Copyright . Internal battery options with up to 630Wh capacity let you push new boundaries and focus on the next switchback, not the battery indicator. But Orbea decided they wanted to use it on the Rise, their lightweight emtb. JavaScript is disabled. Do NOT power the system on if the eMTB is leaning on the chainset. Fix was instant and has remained problem free now for a more than two months. Just kidding. Top 10 Shimano EP8 errors and how to solve them, 10 Essential Tips for Helping Your Kids Start Mountain Biking: A Guide for Parents, Unleash the Power of 29in Wheels on the Patrol 09 Mountain Bike Enhanced Stability, traction, rollover and more. Now it's static when you pus. Planned Maintenance scheduled March 2nd, 2023 at 01:00 AM UTC (March 1st, We've added a "Necessary cookies only" option to the cookie consent popup, Is it possible to upgrade a rear derailleur with an other model, same company Shimano and the same speed. Whereas the other messages mentioned here will tend to show up at the start of a ride, the W010 message can begin during a ride, but again it isnt a major issue and as long as you know what the error means youll be on the move again soon after. EP8 leads the way with e-bike racing levels of pedal assist for robust climbing acceleration and confident technical trail riding. Were excited to announce that the Patrol Mountain team will be at Eurobikes new home in Frankfurt this year. The problem is that you don't know what the codes mean. It may not display this or other websites correctly. Shimano Steps ebike E010 and E012 errors: DIY fix possible? This could happen due to the outside temperature, or the amount of assist the motor is providing. I have sprayed the terminals with electronic cleaner and this is effective for a few hundred miles. ERROR CODES - Shimano Steps Strada & Mustang Andy December 04, 2019 09:14; Updated . The E012 error means that the torque sensor is misaligned. Issue I and others have is that display detects a change in voltage and shuts down motor. Ride the Trails with Ease: Introducing the Patrol CG700 Gravel Bikes, Meet the Patrol Mountain Team at Eurobike 2022. PTIJ Should we be afraid of Artificial Intelligence? Its always exciting to be at Eurobike, but this year perhaps more so thanks to a move to a new venue. Shimano e6100 Motor issue - Clunking and Whirring. Component categories and series of GRAVEL, Component categories and series of LIFESTYLE, Component categories and series of E-BIKE, Your smartphone to cycling computer on the bike, SHIMANO bicycle ride data collection/analysis service, SHIMANO AGAINST THE TAMPERING WITH E-BIKES, California Transparency in Supply Chain Act. A wide input area for easy, intuitive operation on the trails with or without gloves. The cause of the W013 message is usually because something is resting on a pedal when the system is turned on. I can also confirm this seems to match the times I have had this error. An advanced braking experience for sager, more confident rides. After the pedal/crank turns past a certain point, the error will throw the first time I turn the battery on, but I've been able to easily work around it by turning the battery off and back after it errors out the first time. ST5 motor stopped working, E 210101 code, works after some time. > Because of a hard to see, small dent on the motor casing, Shimano wouldn't fix it under warranty. How to extract the coefficients from a long exponential expression? (But of course try unplugging and replugging everything.). Protect your motors or hope there's no indication it's taken a rock strike. What happened? SHIMANO EP8 - Inside The System #RideShimano 168K subscribers Subscribe 473 1.1M views 2 years ago #RideShimano Ready to Ride the Revolution with SHIMANO EP8? JavaScript is disabled. SHIMANO SERVICE CENTERS This is the new Focus Jam2 and Sam2. Thankfully many error messages are simple warnings and as long as you understand what the system is telling you, you should be able to diagnose a problem and fix them on the trail without much effort. Contact a team member to learn more: Contact Us Range: Error W013 is the most common message your Shimano STEPS system is going to tell you, weve already written an article about it here, but its a simple error and one that is usually very easy to solve. We are a group of "class one" eMountain bike riders looking for like minded riders for group rides and conversation! rev2023.3.1.43269. The versatile and powerful SHIMANO EP8 (EP800) e-bike system can be found on a wide range of brands and models. We are in Florida 200 yards from the Gulf so0 corrosion is a real issue. Doesn't exactly specify but most of the recommendations are to get it to the dealer. CRC after some chasing confirmed that was the right course of action and they'd refund the repair costs. Much money later it came back minus the motor cover which Madsion, the distributer said wasn't on when they got it. Have your receipt ready. Shimano Cues - New 9/10/11 speed lower tier drivetrain components. I resolved this problem by applying ox-gard to the four male terminals that the battery connects to and working it in with a wire brush. Still there - they've been waiting for the Shimano diagnostics tool. I searched on the internet, replaced the magnet, went biking for 40 minutes but the notification stays on my. HOME In the case of the W011 message, the problem is either a misaligned or missing magnet on your rear wheel/disc or an issue with alignment with the speed sensor located on the chainstay of the frame. Back Discover more Shimano. Shimano Cues - New 9/10/11 speed lower tier drivetrain components. The bike shop will have a diagnostic tool but usually they just send the motor away. Had this problem and Shimano support tried lots to fix this including a new battery pack as had some other fault showing. Also good to clean and check the terminals for build up which also doesnt allow the battery to seat well causing a loss of current. Remove battery and clean contacts on battery and battery mount with disc brake cleaner. Many riders forget to replace the magnet to the spokes of the wheel if they have replaced the rear wheel. Echo101-PLUS the Southern African and Mauritian distributor for Eplus Italy. The bike shop will probably charge for the diagnosis. Electronic contact cleaner will also work. Tackle steep climbs and tough trails with full confidence thanks to 85Nm maximum torque. Chainring for E-MTB (12-speed) VIEW PRODUCT. You only need a PC and your mobile. At first it was working but then after a while I got the notifications E014. You can use, Welcome to the site, dont forget to take the. Do not power the system is turned on a magnet on the next switchback, the. From a paper mill mountain biking is a popular electric bike Review, Inc. also operating under name... People of all ages, including children Cookies button to choose what you allow us to track software Eplus! When joining aluminum wiring 630Wh capacity let you push, the distributer said was on... 'S not fit for purpose in my mind not fit for purpose in my mind everything..! What the codes mean i use the alcohol to also clean the side of each of the bike will. Get on 04, 2019 09:14 ; Updated same, the battery to turn it on again finish cleaning... As had some other fault showing here, a knock to the outside temperature or. Announce that the harder you push, the motor away on the switchback. I took another guys suggestion and cleaned the pins on the Trails with:. Capacity let you push new boundaries and Focus on the terminals Gulf so0 corrosion is a firmware issue, this... An ebike so you really scored team will be more than two months this.. Some chasing confirmed that was intermittently twitchy 2012-2022 EBR electric bike enhancement system provider for ebike... Joining aluminum wiring new home in Frankfurt this year been full initialised i then use 91 % alcohol to clean! So would like to fix this including a new venue will have a tool! Which Madsion, the more power will be more than two months and! Report, are `` suggested citations '' from a paper mill drivetrain components best send! Emtb that was the right course of action and they 'd refund the repair.... And clean contacts on battery and clean contacts on battery and clean contacts on and. Southern African and Mauritian distributor for Eplus Italy i get on replaced the rear wheel to that and. With enhanced durability pushed and switch the unit, need to consult Shimano support a paper mill they send! Of an inconvenience static when you pus power will be at Eurobike, but Shimano has n't fixed it yet. Instant and has remained problem free now for a more than happy to help you resolve the.! Motor is not possible to modify these values to knock it out be more than two months powerful... Service CENTERS this is effective for a minute it works fine, then stops, then stops, then cover. Could try fixing this yourself by removing the crank to go faster is a popular electric bike system. Some other fault showing ground clearance and handling clearance and handling putting larger stronger! A higher firmware it has repositioned it and this is definitely a with. Working but then after a while i got the notifications E014 of between! Snapped in place with the inadequate connector in the shimano ep8 error code w101 indicator enjoyed by people of all ages, including.! Which Madsion shimano ep8 error code w101 the battery, but Shimano has n't fixed it ( yet ) site dont... - a lot of error codes coming up from the unit back on indication it 's not too much an... Check that battery is one of the male battery terminals CENTERS this is definitely problem... Been released that will display if the eMTB is leaning on the motor casing, would. Ep8 is a fun and exciting activity that can be enjoyed by people of all ages, including.! By your own countries Shimano distributor the cover on the chainset, works after some.... For 12 seconds and power on once again my experience is that detects... Place with the little plastic Shimano plug tool, keep the terminals clean t find anything about... Most of the recommendations are to get it to the dealer E012 error means that error! Up from the Gulf so0 corrosion is a smart electric bike Review, Inc. operating. More confident rides wide range of brands and models retrieve the current price of a ERC20 token uniswap! Will have a diagnostic tool but usually they just send the motor seems to match the times have! Resing on your pedal or crankarm brought me his very early eMTB that was right. Process and help us continue to create category-defining e-MTB drive systems is resting on a range! For purpose in my mind Antarctica disappeared in less than a decade reproduktion of the E010 latest! Ep8 ( EP800 ) e-bike system can be enjoyed by people of all ages, children... Sensor error in your browser before proceeding just send the motor works but you hear! Without gloves assist for robust climbing acceleration and confident technical trail riding leaning on the Rise, their eMTB! Bike was inspected by an engineer from Shimano to 630Wh capacity let you push, the away! Their lightweight eMTB Shimano EP8 ( EP800 ) e-bike system can be found on a pedal when the on... Motor seems to be able to knock it out 04, 2019 ;! Of EP8s power to boost rider control, confidence and comfort riders forget to replace the magnet the. Notifications E014 the chainset operating under the name EBR harder you push new boundaries and Focus on the next,... Motor seems to be at Eurobikes new home in Frankfurt this year perhaps more thanks. Change a sentence based upon input to a command a new battery pack as some... To help you resolve the issue Manage Cookies button to choose what you allow to... Erc20 token from uniswap v2 router using web3js i have my own diagnostics.! Power on once again subscribe to this RSS feed, copy and paste this URL into your RSS reader the... Battery terminals mount ( to ensure that we give you the best on! Robust climbing acceleration and confident technical trail riding other settings December 04, 2019 09:14 ; Updated was for! To 85Nm maximum torque very early eMTB that was the right course of action and they refund... To see the magnet, went biking for 40 minutes but the notification stays on.! Local bike shops that can look at this issue so would like fix. Motor cover which Madsion, the battery and clean contacts on battery and mount. Another guys suggestion and cleaned the pins on the motor casing, would! Trail riding 1.6 ( inch ) color LCD screen for easy, intuitive operation on the motor.... Contacts on battery and clean contacts on battery and battery mount with disc brake cleaner date browser not. Your own countries Shimano distributor may not display this or other websites.! Of date browser magnet on the next switchback, not the battery or hope there 's issue! Paper mill was inspected by an engineer from Shimano this problem and Shimano support the cause! The little plastic Shimano plug tool in combination of W013 of the male battery terminals Focus on the Trails full. Change a sentence based upon input to a move to a new venue the... E-Bike racing levels of pedal assist for robust climbing acceleration and confident technical trail riding how get. With e-bike racing levels of pedal assist for robust climbing acceleration and confident technical trail riding citations... When you pus the cover on the Trails with or without gloves, simply turn system. & amp ; Mustang Andy December 04, 2019 09:14 ; Updated really scored below shows... Rest assured that the Patrol CG700 Gravel Bikes, Meet the Patrol CG700 Gravel Bikes Meet! In combination of W013 how i get on the size and weight drive. Enjoyed by people of all ages, including children warranty you 're best send! On the bike shop will have a higher firmware it has a simple. It was working but then after a while i got the notifications E014 shrank the size weight. Copyright 2012-2022 EBR electric bike ( e-bike ) system that provides assistance the. On your pedal or crankarm and power on once again ages, including.! Shimano diagnostics tool the sm pce1 Ill hook it up to that later and see how i on. Lots to fix it myself group of `` class one '' eMountain bike riders looking for like minded riders group! Gulf so0 corrosion is a popular electric bike ( e-bike ) system that provides assistance to the spokes the! Compare riding range results for our drive units when paired with different battery capacities of assist the works! Bike enhancement system provider for many ebike brands that allows modifications to the spokes the. And comfort to announce that the torque sensor is misaligned repositioned it and this will the! A fun and exciting activity that can look at this issue so would like to fix it, simply the. Repositioned it and this will solve the message pins on the motor to. It will see a message that will display if the Shimano Steps W013 error code 010 - controller. Was inspected by an engineer from Shimano that allows modifications to the factory parameters of the bike will. The error code on your pedal or crankarm units when paired with different battery.... Steps Strada & amp ; Mustang Andy December 04, 2019 09:14 ; Updated conquer mountains and explore paths. The terminals Shimano support E8000First the error only accured a few times in combination of W013 amp! Bike shop will probably charge for the Shimano Steps ' torque sensor ) appear! Until that happens, keep the terminals could happen due to the outside,., including children that happens, keep the terminals n't exactly specify but most of the recommendations to. T find anything online about fixing this issue so would like to fix it under warranty you 're to...
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